Great customer service, could be docs tho Not used the mail sending part much yet, tho I'm sure it's fine :) Service very good. Quick and clear customer response. Docs could have explained it a bit better and then I'd not have needed to ask them! (Flex plan can be selected if you don't send a lot of email - just get the trial, then unsubscribe from it before it runs out, and switch to flex plan)

I recently reached out to Mailgun's… I recently reached out to Mailgun's support team for assistance with adding DKIM authentication to my domain. I was pleasantly surprised by the prompt and helpful response I received. The support representative was knowledgeable and guided me through the process step by step, ensuring that I understood everything clearly. The integration of DKIM with my domain was seamless, thanks to their expert guidance. Not only did they help me set it up efficiently, but they also provided valuable insights into best practices for email authentication. Now, I have peace of mind knowing that my emails are properly authenticated and less likely to be flagged as spam. Overall, I'm highly impressed with Mailgun's support quality and the effectiveness of their solutions. They went above and beyond to ensure that my issue was resolved promptly and effectively. I would definitely recommend Mailgun to anyone in need of reliable email services backed by exceptional support. Thank you, Mailgun team, for your outstanding assistance!

The support is really good! The support is really good, either by chat or email. Shared IP's, in my experience are often blacklisted, so that's why I give 4 stars. We switched to a static IP because of this.

Amazing Customer Support Customer support was Amazing. Solved my problem really quickly and as per my expectations.

This company plays games This company plays games - spent time and money having all setup to integrate with our CRM then we are told the account is frozen due to some business validation paperwork, which we did fill out but lost a week. Then a month goes by all good then we are told the same paperwork needs to be done again. We write back saying we did this its all in a ticket showing we did it, everything ok then told sorry account closed no further info, ticket closed, cant call anyone, etc. They took out money, we paid someone to set this up and this is how the company responds.