Customer service on par with their amazing products I 100% agree with other comments about the products, they are absolutely fantastic. Aside from their products, their customer service is just as good.. efficient and swift. I had an issue where i was ‘charged’ for a product i didnt actually buy. Whilst in contact with customer service i realised i had set up a monthly subscription from my previous order in error. Not only did Kitsch get back to me very quickly, but they resolved the problem, cancelled the order and refunded me and got my bank details taken off their system - super fast. This is not to say i dont like their products so canceled, i simply didnt need that particular monthly subscription and they were great at resolving. They were friendly, patient and goal focused. An amazing woman-only team achieving wonders! I would 100% recommend the products and the company ethos as a whole. Thank you kitsch! Keep doing what you’re doing!

Top Notch Customer Service and fab product! Just received my first order from Kitsch and have to say their customer service is absolutely top notch. From Lesley who texted me asking if she could help me complete my order to emails keeping me informed of tracking my purchase. Such an efficient, smooth process from ordering to receiving within a week from US to Canada. I have just used my rice water shampoo bar and conditioner once and my hair was silky smooth and less frizzy. I look forward to repeated shampoos. Congratulations Team Kitsch! Gail H Toronto

Highly Recommended Awesome product! I’m loving how my hair is feeling silky and smooth. My hair is feeling healthy than ever. Excellent product and excellent service. I will be definitely be recommending this product to everyone I know.

Excellent customer care Excellent customer support Excellent customer support! Got back to me within an hour, via email, incredibly kind people, very understanding, very supportive. The entire matter was resolved within an hour! Thank you for your kindness and understanding!

Fantastic Really amazing customer service from Kitsch. My order had an incorrect item and something damaged in transit and they sorted it out immediately. I love the products I received and wouldn’t hesitate to recommend buying directly from Kitsch!