J
GBHaving problems logging into my account… Having problems logging into my account the customer service is brilliant and nothing a bother. Iv purchased a few different things from kitsch and can't praise them enough. Products are excellent and postage (to the UK) is quick and arrives in about a week.
Harley
GBFantastic Really amazing customer service from Kitsch. My order had an incorrect item and something damaged in transit and they sorted it out immediately. I love the products I received and wouldn’t hesitate to recommend buying directly from Kitsch!
Chrystal Cunningham
GBKitsch products have been amazing Kitsch products have been amazing to use!!!!! From the satin heatless curler to the conditioning bar, satin pillow sheets. Love this company!!!
Agnes Judit Kobor
GBCustomer service was excellent Customer service was excellent! I’m in Hungary and the post cardinally messed up my delivery, I kept getting messages two times a day for two weeks about my order being delivered at impossible times and no one ever came to my door. I was sure one of the post employees just pocketed my shampoo and happily using it claiming my address was incorrect. It wasn’t and I have never had any issues with delivery. I messaged Kitsch and they immediately replied, they could track down my order and helped me pick it up at a post office. There were a lot of messaging and I always felt heard and they were super helpful, even tho my order was small. I’m yet to try the newly ordered products but I’m sure they are great, I already have their pillow cases and sleeping bonnet and I love them.
Zhanna ……
GBExcellent customer care Excellent customer support Excellent customer support! Got back to me within an hour, via email, incredibly kind people, very understanding, very supportive. The entire matter was resolved within an hour! Thank you for your kindness and understanding!