Received an agrressive email I received an aggressive email from the owner of this company demanding I share my phone number (all in the subject line). I've joined the WhatsApp group about authors who have been scammed by this company. I wouldn't engage in business with them. Here is the subject line from the email the owner sent me: "I want a call or a number where I could be reached you" (the grammatical error is his).

Amazing prices Amazing prices, no minimum, so easy to use,everything was perfect. customer service was responsive and helpful. Compared to other places that I looked into for printing a pdf translation of a foreign only book, It would have costed more than double, or I would have had to print 10-100 books. The customization process was so simple too and well done. pretty fast print time.

As a "way up there" senior I have… As a "way up there" senior I have difficulties with much of the computer terminology and following the step-by-step instructions in preparation for self publishing. My own Microsoft Word 2007 is not the most current version and that's where I ran into trouble. My first concern was following the program when I thought my tools were current. At first my requests for help were answered, then later I felt rather neglected. The Book Patch phones do not answer even when the site says someone is available to speak to a customer. Finally my questions/frustrations have been answered and I have a copy of my book.

Inexpensive Quality Book Printing I have printed 4 books so far (in various quantities). I write them for family and friends so I don't have any experience selling them through their bookstore. All of the books have been very satisfactory. The printing is clear, the formatting is perfect, the binding is sturdy, the paper quality is much better than I expected. My friend and family have loved the books. I plan to keep using TheBookPatch.

Returning customers! My wife and I created some childrens books several years ago. Everything was great, until there was some kind of update that made things extremely frustrating for us. I tried finding a comparable POD company for a few months. This added to the frustration. Fast forward about a year later and I was able to have an actual back-and-forth with customer support. The issue we originally had was fixed fairly quickly and also very easily. So, Kristylle, thank you so much for your time and effort!