First-time user of thebookpatch here First-time user of thebookpatch here. Printing was done quickly and my book was technically perfect except for a strange legibility issue. Inside it was like the type was gray. I put it under a microscope, and rather than solid black ink the letters are halftone. This is unacceptable. I expect the product to be as I designed it, and they cheated. Customer service is nowhere to be found. You can get a phone number off the home page, but I got a recording that didn't even go to voicemail. If you are signed in, the phone number is not displayed, there is no email link, and all you have is FAQs and some training videos. There isn't a scintilla of interaction with a human being, and therefore no accountability. Update: it has been two weeks since I left voicemail, zero contact in return.

Outstanding Outstanding! Very easy and great product. Our books came pretty quick and looked great. We printed 10 galley copies and were pleased… the pages were crisp white and overall great quality! Customer service has been wonderful! Kristylle emailed us back right away and very helpful! We are going to print larger quantities and move forward with TheBookPatch!

Amazing prices Amazing prices, no minimum, so easy to use,everything was perfect. customer service was responsive and helpful. Compared to other places that I looked into for printing a pdf translation of a foreign only book, It would have costed more than double, or I would have had to print 10-100 books. The customization process was so simple too and well done. pretty fast print time.

Beyond helpful and marvelous to a beginning author Both The Book Patch software and supporting staff have been most helpful as I bumble my way through the steep learning curve around self publishing. This is a very forgiving site because you can make a mistake, fix it and learn. There is no penalty for being a beginner. I am so grateful for the opportunity to see my works come to life.

Received an agrressive email I received an aggressive email from the owner of this company demanding I share my phone number (all in the subject line). I've joined the WhatsApp group about authors who have been scammed by this company. I wouldn't engage in business with them. Here is the subject line from the email the owner sent me: "I want a call or a number where I could be reached you" (the grammatical error is his).