These gals/guys have it dialed in These gals/guys have it dialed in! Super easy website, reasonable pricing, quick turnaround, and quality books come out the other end! And super fast, personal customer service on the off-chance you actually need help. Glad I found them - have done multiple books and multiple orders.

I published three books with them… I published three books with them between 2012 and 2015 and even sold a few. All have an ISBN. I wondered why none had sold lately and much to my surprise bookpatch has taken my books out of print and are now requesting additional items. When i try to do as they have requested their computer system won't let me or it tells me the item is already there. I have had no luck in contacting them. I am uncertain as to what my next step it.

Returning customers! My wife and I created some childrens books several years ago. Everything was great, until there was some kind of update that made things extremely frustrating for us. I tried finding a comparable POD company for a few months. This added to the frustration. Fast forward about a year later and I was able to have an actual back-and-forth with customer support. The issue we originally had was fixed fairly quickly and also very easily. So, Kristylle, thank you so much for your time and effort!

Never have I dealt with this level of… Never have I dealt with this level of incompetence before. Not only were the illustrations not in color, they even had the pdf markings on them. Don't pay them with anything that won't be able to be re-credited for a refund, you'll need it. Use a local printer- you'll be better off. Just google one, they are every where. The BBB won't even acknowledge them-what does that tell you?

As a "way up there" senior I have… As a "way up there" senior I have difficulties with much of the computer terminology and following the step-by-step instructions in preparation for self publishing. My own Microsoft Word 2007 is not the most current version and that's where I ran into trouble. My first concern was following the program when I thought my tools were current. At first my requests for help were answered, then later I felt rather neglected. The Book Patch phones do not answer even when the site says someone is available to speak to a customer. Finally my questions/frustrations have been answered and I have a copy of my book.