Support is terrible Support is terrible I have been trying to contact support to get help with setting up a campaign, the only channel I have is via email which today means waiting hours and still no response

Active Campaign does NOT allow me to cancel my account I’ve used active campaign for years, since 2018. First, the quality of the service has significantly gotten worse over the years, their open rate is now horrible and they no longer offer live chat support even though I pay almost 300eur per month for their services. Second, I’m trying to cancel my account and they forced me to set up a 1:1 call with their team, there are no spots available before my payment renewal date. Meaning I’ll have to pay for a service I no longer want. This can’t be legal! Disgraceful! Don’t recommend at all, much better options out there

Super reactive support 🚀 The support is always top notch to help you with any of your issue. They're fully dedicated and even if you feel overwhelmed because of your issue, their happy vibe will help you relax (really). I want support agents like this everywhere!

I live in a gated community in the mountains I live in a gated community in the mountains of North Georgia, we use active campaign to communicate with our over 350 owners, only about 200 currently live in the community. The rest are lot owners. The fact that AC produces reports that show how many are opening emails and have clicked on links, helps us to know how to produce good emails and email titles that encourage people to open the emails.

The website is still slow and the text editor sluggish. The website is still slow. And I've just lot a lot of my work because of one very simple bug: If you press "Ctrl+Y", you can't revert it. You're losing your progress by just canceling. The whole text editor is frustrating and sluggish. Other than this, the rest is working quite well.