A fully flexible CRM I was looking for a fully flexible interface where we can manage all our different brands: B2B and D2C. The self-learning sessions and tutorials were very helpful so that even non tech-savvy users could easily manage everything within just a few clicks. It was a big step in terms of marketing and sales automation. The staff was very helpful, patient and a great strategic sparring partner. With the usage of Monday we were able to build a strong base so that we can now create scalable results.

I love this platform and have used it… I love this platform and have used it at two jobs so far and have found it helps drive better efficiency and accountability. Seriously one of the best UX and so easy to use without needing to know a lot about integrations or dev work. While I've barely tapped into the full potential I've been a power user and have spread the good word about this tool. Compared to other PM tools this has a clean UX and is built to be as intuitive as possible.

Before and after Monday.com Since we implemented Monday.com in our company, we have taken our information management to a new level. Sometimes, it only takes a few minutes to implement a new process, which would have taken us days or weeks without Monday.com. This agility is definitely one of our strengths today. We are even developing apps and connectors through Monday's API to simplify access to all the information we have and integrate it with other data.

Support is now awful Support is now awful. We have used Monday.com for years but over the past few days we have experienced truly awful support. No phone number to call, slow almost unusable chat, a failing ticketing system and a response time to major issues that is simply not acceptable. So sad. Used to be good but not any more

Constantly nagging for more money, not useful enough Tried using Monday.com as a team member said they liked it. Wish I'd stuck with ClickUp instead (which I use for all my other businesses). As per other reviews - Monday seems to spend more time asking me to upgrade my account and spend more money than it does actually helping me to deliver projects or manage key accounts. What's particularly frustrating is there are many menu options shown that pop up a "pay more to access this feature" window. GO AWAY! Don't show me things that aren't in my subscription or flag them as something I don't already have access too. It ruins the whole user experience and I have already cancelled my renewal - I'll be switching this team over to Click Up when I need to. In fact...I might just do that now and suck up the sunk abortive cost on Monday. Looks fairly pretty and does basic functions OK but man alive it's now as powerful or as good value as ClickUp.