2 plus years and it did more than we ever intended We've been using Monday.com for over 2 years. Overall it's a solid product and has been a critical portion of our operations. A few months ago, they pushed an update that broke our system without any notice. It made us realize we cannot be fully reliant on it any more. When we complained they were quite dismissive of it. Turns out we weren't the only ones. They ended up affecting so many customers, they had to roll back the update and schedule it for next Jan. I'm glad they realized what they had done has severe consequences but it also helped us realize where our weaknesses our with our systems. It's a great software and I'll always be thankful for what it's done to date for our business.

They limit you in every single way They limit you in every single way, functionalities, drop down lists..you name it. Surprisingly, there is always an external app that can provide you the solution! But you got to pay for it :) Monday.com's marketing strategy is to lure you in and whenever you need more, you got to pay. It's a shame. Also, do not fall for their weekly or monthly feedback meetings. They have ZERO intention of helping you with your problems but they rather use this information to create more paid apps.

Nagging At once it seemed perfect. However, even after buying, the software keeps nagging to subscribe to various things. Just today: - Today, it nagged me to "Join Earth day", - Today, it nagged me to "Activate AI", This week, it nagged me for other things, but I don't remember which ones. I'll keep reporting it.

Hidden Fees kills good product! Hidden Fees kills good product! No matter how good the product is, their hidden Fees and pricing will destroy any positive thoughts about. Read carefully their pricing structure. They will make you buy products which you don`t even use and there is no way to remove/delete them. So if you use only CRM they will make you buy their management product which you never use. So the product becomes very expensive.

Beware Beware! They have been taking extra money out of my account without my approval or knowledge. At first, they denied it but they are now backtracking and have agreed to refund some of the money. Apparently, it was all down to a "technical issue". I agree with what people are saying about poor customer service. They didn't want to help until I took it further. They don't respond to reviews which says a lot about them as a company. Anyway, I would consider looking elsewhere as these guys are very sneaky and to be honest, the product is getting a bit dated.