Tom Riglar
GBWhen I first began onboarding When I first began onboarding, a bug in the welcome screen prevented me from using AdRoll (reproducible on both Chrome and Firefox). There was no way to cancel the account from this screen. 4 weeks later, I received a £60 charge and no refund offer despite never having used the product. Needless to say, it's one of the most poorly handled onboarding experiences I've encountered and has put me off additional investment. Doing further research on AdRoll, I see this is a common problem. I've been recommended Criteo and ReTargeter as alternatives.
ukbuyer
GBNot the answer you need to your Advertising if you are a small company We installed this on our site and so far have not been able to use it properly. From initial sales pitch, we thought it would be much more automated, that you would be able to set up dynamic ads to retarget customers. Its been hassle all the way. First we found a bug when trying to set up Cart Abandonment Ads with Facebook, as you cant do dynamic ads, nor can you select adverts as there is a bug, which has not been fixed. Secondly, I couldnt even get it working as its still in review 6 days later! Frankly they are only interested in you if you have 50K visitors per month. Have cancelled the trial and uninstalled the plugin. Not impressed!
Lorenzo Molina
ESGood service Alan Walsh started being our account manager a couple of months ago. Since then he has showed real interest in our goals and priorities in the platform and helped us to optimize our performance by giving good advice. He's been really willing to help from the very first minute. L.M. (EU Business School)
Hantover
GBGreat Tool & Great Account Managers We have had two amazing Account Managers, Randi & Wes, who have helped us with strategies, goals we want to accomplish, and support. The platform has been very easy to use with the help of our Account Managers. The shortage of our company staff to use all the tools of the platform would be the only negative. We are getting new leads, that we are wanting to accomplish, and our average order value has gone up.
Steve Chard
GBI viewed Adroll's stats on my two … I viewed Adroll's stats on my two stores' advertising as HIGHLY SUSPECT, so I ran a test. I opened a brand new store with June 2017 online revenue of a mere $530, Adroll lied with a June report of $11,845 of Attributed Revenue from the $280 ad expense!!! BWAHAHAHAA adroll is a farce. AVOID Adroll.