Great customer service and fast… Great customer service and fast shipping. I was also able to get discounts which didn't hurt. 🙌

Horrible communication Horrible communication. Completed an order with them on behalf of my Physician Assistant class that went anything but smooth between poor communication, shady price changes, and poor quality items. Our "Patagonia" 1/4 zips were the cheapest fleece material I've seen with the logo slapped on, and they didn't even have pockets.

We ordered embroidered jackets for our… We ordered embroidered jackets for our employees and after months of waiting they showed up improperly embroidered. We were provided an opportunity to try again and decide on a lower cost order. We ordered skullcaps and toques, had to argue about exorbitant additional charges for stitches, waited for 2 months this time. We eventually received a drop shipped box, no Merchology branding, barely held together with tape. The order was squished into a tiny box, flattening the pom poms on the toques and 75% of the order was misaligned i.e. not centered, too high etc. DO NOT WASTE YOUR $$ OR TIME

Exceeded Expectation Easy to work with, pricing was fair, and quality exceeded expectations

We had an excellent experience… We had an excellent experience purchasing embroidered zip ups for our staff & customers as a commemorative 25 year anniversary gift. The embroidery of our logo came out even better than expected, and the order arrived right on time! Would purchase again and probably will need to at some point because everyone really loved them! Thanks!