Freshsales

image
1.90
Based on 20 Reviews

5

10.00%

4

10.00%

3

0.00%

2

20.00%

1

60.00%
About Freshsales

Accelerate your revenue with context-driven sales Personalize engagement, shorten your sales cycle, and grow your business with Freshsales

Tags

You need to Login first to submit your review.

image
Karl
DE

Beware of fake reviews - Basic features are not working Beware of fake reviews. Check the dates and accounts of the great reviews. They are all done during the same days. I tested their software and have to say that the basic functionality is not working properly. During a few days of testing, I couldn't get basic features of the software to run, e.g. workflows are not triggered correctly. This is THE most basic feature and necessary for most automations! Support reacted quickly but couldn't do much. They have obviously many problems on a technical level right now. Don't waste your time setting everything up.

image
Jeff Schechter
GB

Horrible Business Practice and Customer Support The product is fine, but their business practices are egregious. They have a policy that you have to alert them 60 days ahead of your renewal date in order to cancel, however they don't send out any reminders or warnings that your account is about to renew. They charged me $828 for a product I stopped using almost a year ago and refuse to refund my money. Run, don't walk, away from this company.

image
José Antonio Dieguez Rojas
CL

Sadly their support is non-existent Sadly their support is non-existent, many days without a single reply or help.

image
Vidhi Jain
IN

1. Good system; less errors 1. Not able to upload images in the email body. 2. Mail ends up in spam sometimes when sent through CRM 3. Other team members deal reflects in my dashboard (though I don't have rights) 4. Helps me in next actionable; plan/ strategize my deals roadmap 5. Forecast (Good vision) 6. Excellent for data management 7. Include some AI/ML techniques better experience

image
Ibrahim Hafez
GB

Unprofessional behaviour and lots of issues You will get a world-class experience with the sales team during your discussion phase. Once you sign a contract, customer service and tech team will vanish, delay the response and often repass your requests from one person to another. I have signed a deal for 1 year, and within the forst 30 days and before paying the fees I had to cancel the deal. Now after Two months, they are chasing payments of the project. If you follow the global advertising about how great this CRM is, go for it, but make sure your right to withdraw is clearly mentioned, your project and business requirements are completely satisfactory and your service is up and running. Because trust me, once there is an issue, no one will help you

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow