Customer service is a thing of the past with them.. While Glamourtress has decent pricing for wigs, their site lacks when it comes to inventory. Many items are still in the website showing as an available option when in fact once you click on the item, excited to get a cute piece only to discover it’s sold out in every color. Continuously emailing customer service is a joke. They don’t even care to return emails to me at this point. Customer service should come with a tone of appreciation for return customers to come back wanting to spend their hard earned money with you. I have spent several hundreds if not thousands and I can’t get a phone call or email. I would not recommend at this point.

I have been ordering hair for my salon … I have been ordering hair for my salon from Glamourtress for a few months now and it has been an amazing experience. Shipping is always fast and consistent(even during holiday times). The prices are great and I’ve never had an issue with the quality of the hair. Looking forward to the day they sell wholesale they’ll have my business for life!

Liars and thieves! I ordered two wigs from Glamourtress in medium brown. When they were received, they were jet black and there was no return shipping label provided. I contacted them to initiate a return for refund of payment. They insisted the correct color was shipped. I filed a complaint with the BBB and repeated my dissatisfaction with the products I received. They feigned ignorance at first and finally stated they had no intention of providing a refund. Not only did they lie about the product color, but by virtue of the fact no shipping return label was provided is proof of a no refund or return policy. Unfortunately this experience was a valuable lesson for me. I no longer purchase any products from beauty supply products stores in person or online. They are liars and thieves.

BUYER Beware....KEEP YOUR MONEY BUYER Beware....KEEP YOUR MONEY. ORDER FROM Hair Sisters... I Ordered 5 wigs returned 3 only Refunded me for 2 claiming I destroyed one ponytail....I didn't even order a ponytail. ..They are fraudsters. They want you to fight and argue with them...Wigs ARE HORRIBLE!!!!

I have never ordered from your company… I have never ordered from your company l always order from Samsbeauty some of your reveiws some are simply awful.l want very much to order from you but being on a fixed income l don't have money to throw away. Make me believe that your company can be trusted.