Leila Khurshid
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! MOST OF THE REVIEWS ARE FAKE. Pickup was relatively quick, though they were a FULL day late getting there Sunday night at 730pm (they were originally supposed to be there Saturday between 4 and 6pm, then supposedly confirmed for Sunday between 2 and 4pm). The movers were incredibly slow so the two of us helped load everything and finished around 1030pm. The bigger problem is you'll never get your stuff back. I requested drop off May 19 and I'm still getting the run around. The only benefit is they've taught me that I don't need my stuff to be comfortable since I've gone without for so Iong. After leaving this ^^ review, Rachel told me she could no longer work with me because of my negative review, per her boss. Not surprisingly, everything Connected Van Lines told me was inaccurate. They supposedly had confirmation that my items were on a truck headed my way on June 17. After speaking with the moving company directly, Connected Van Lines markets themselves as movers but they're brokers, I learned the truck ACTUALLY left 6/24. My items were finally delivered on June 26. I've filed a complaint with the BBB which I'm sure Rachel and her boss will likely ignore. Clearly they didn't uphold our contract as they were so incapable that they couldn't even organize drop off of my items after a month of trying.
Gregory Clever
GBThis company was perfect from the very start! They made sure all of our worries were gone before move day. They explained everything to us in a language that we understood. They handled the entire move and didn't break a thing. I am so happy and pleased that we went this easily with them instead of another company. Thank you Connected Van Lines for a great move.
Kay Granger
GBI told cody I would leave a review and… I told cody I would leave a review and refer my friends if the move went well so I will give my honest feedback as promised. The movers that showed were very nice and happy to be as accommodating as possible. They loaded everything in pretty good time giving the amount of stuff I have accumulated over 35 year's living in the same location. I did need a large tv packaged and I was actually impressed with the level of skill the Packers had w wrapping it up with cardboard boxes and building a box for it. Cody let me know since I was going 1200 miles it's can take up to 2 weeks so I prepared for that amount of time. My furniture came in just over a week and delivey was nice. Even though I had two stairs leading to my entry way they waived the fee. I would say it was a good decision as the experience was good and I saved a few hundred dollars.
Mike Deconna
GBReally great customer service Really great customer service. I was stressed about my move, but their profesional representative walked me through the process and really put my mind at ease. When I realised I had more to move then I first thought. They requoted me with no problem. I can't say enough. This is a five star operation.
Ericka Maness
GBI will definitely going to contact Connected Van Lines This time with Connected Van Lines, my move went super-fast and best. They finished in 8 hours! Incredible! They really hustled. Too bad this is the last time I want to move, but if I ever do move again.