DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! MOST OF THE REVIEWS ARE FAKE. Pickup was relatively quick, though they were a FULL day late getting there Sunday night at 730pm (they were originally supposed to be there Saturday between 4 and 6pm, then supposedly confirmed for Sunday between 2 and 4pm). The movers were incredibly slow so the two of us helped load everything and finished around 1030pm. The bigger problem is you'll never get your stuff back. I requested drop off May 19 and I'm still getting the run around. The only benefit is they've taught me that I don't need my stuff to be comfortable since I've gone without for so Iong. After leaving this ^^ review, Rachel told me she could no longer work with me because of my negative review, per her boss. Not surprisingly, everything Connected Van Lines told me was inaccurate. They supposedly had confirmation that my items were on a truck headed my way on June 17. After speaking with the moving company directly, Connected Van Lines markets themselves as movers but they're brokers, I learned the truck ACTUALLY left 6/24. My items were finally delivered on June 26. I've filed a complaint with the BBB which I'm sure Rachel and her boss will likely ignore. Clearly they didn't uphold our contract as they were so incapable that they couldn't even organize drop off of my items after a month of trying.

Do No Use These Brokers. This company did not reveal themselves to be a moving broker. They turned my move over to another company, American Home Relocation. My move was scheduled five weeks in advance. The day before the move, I was contacted and told the movers would be a day late. From that point on, over the course of the weekend I was lied to, had my calls ignored and did not have my calls returned after being told I was get a call back. Finally, on Tuesday, I was flat out told the movers were not coming at all and was asked if I would like to cancel. When I said yes, I was hung up on. This has been the most upsetting experience I have ever had with a company.

I told cody I would leave a review and… I told cody I would leave a review and refer my friends if the move went well so I will give my honest feedback as promised. The movers that showed were very nice and happy to be as accommodating as possible. They loaded everything in pretty good time giving the amount of stuff I have accumulated over 35 year's living in the same location. I did need a large tv packaged and I was actually impressed with the level of skill the Packers had w wrapping it up with cardboard boxes and building a box for it. Cody let me know since I was going 1200 miles it's can take up to 2 weeks so I prepared for that amount of time. My furniture came in just over a week and delivey was nice. Even though I had two stairs leading to my entry way they waived the fee. I would say it was a good decision as the experience was good and I saved a few hundred dollars.

Not sure how many of the 5 star reviews… Not sure how many of the 5 star reviews below are legitimate. But i am customer who moved in Feb 2020 from Maryland to Florida and they increased the price by 50%. In the call they quoted $2100 since i have only less items. But on the day of my move they made me to accept for $3000 without which they said will not pick my stuff. Customer service folks will give you incorrect information while signing the contract. Once you sign the contract Customer service will be very rude when you call for any information. They sub contracted my work to NEA van lines who handled the stuff very well but i ended up having lot of trouble since they have only one truck. When you have to move you can go with NEA van lines rather than paying this Connected Van lines which is a broker company in the middle which will save you lot of money.

It was an amazing move with Connected Van Lines The Connected Van Lines helped me move my 1 bedroom from NY to FL and I was unbelievably pleased. They were right on time and literally were running loading my stuff. They did everything so fast and so efficient. I am so impressed with them. They are great. Highly recommended.