Completely inefficient The customer service from the office was great, but the actual movers were not. From the minute they arrived at our 2 bed, 2 bath apartment they were annoyed with the amount of things we had. We have a normal amount of furniture for a 2 bedroom NYC apartment, certainly not an 8 bedroom house. Their truck was too small to fit everything because they came with a truck to fit a studio/1 bedroom apartment, resulting in a move that took them from 9am-11pm on move day and then another few hours 3 days later to pick up the remaining items. They worked slowly and inefficiently resulting in my fiancée and I having to help load and unload the truck with them, despite us paying for the move, to expedite it. Not only was the move a disaster, but they broke a lamp and chipped bedside tables and two of our dressers. They were sloppy and careless. This was absolutely the worst move I've ever had. I wouldn't recommend.

Moving made easy An extraordinary move. Efficient, professional. Every person (7 man team), played a pivotal role in securing a smooth and seamless process. There was no wasting of time. Extremely energetic, and well prepared and equipped for the job. Every piece of furniture was meticulously wrapped and secured. Every box was carefully picked up and placed on the truck. They loaded and unloaded two trucks, and not one item was broken or damaged. We are still talking about their exceptional work.

Don’t use... worse moving company!! Worse moving company ... don't use them. Gave us a quote after I sent pictures & size of my unit they was to move out of... they went from $1700 to $4000 when they came to move me. Then they pretended their agent made a mistake with the estimate. They don't care & demanded the $4000 or told us to cancel so they could drive back. They never called me back after I told them what movers did!!! Worse experience ever !!!!

Thanks to Nathan and Owen who helped me… Thanks to Nathan and Owen who helped me moved yesterday. Great job guys💪😊, highly recommended. They are kind, helpful, and trustworthy. I even gave them the payment to a furniture to pick up and they did with no issues. They are so patient enough to dismantle and assemble my big table that didn't fit the door. They handled my things gently, all completely delivered. Sadly, I wasn't able to give my tip, but looking forward. Thank you very much, I definitely recommend SimplyMoving and especially Nathan and Owen. Thanks again, keep up and Godbless!

I was left holding the bag on a massively underpriced job Simply Moving massively underestimated the cost of my move, to win the business over a fixed-price provider (Fixed Rate Moving, I think). On the day of the move, it was clear that nearly 30 percent of my stuff wasn't going to get packed under our agreement, or even have room in the truck. I now face several days of additional packing and moving on my own after the job was "finished" with these guys. Their model - like a lot of movers - creates a financial incentive for them to "underestimate" the size of the job, leaving you in the position of paying large overage fees on the day (which, in my case, could have doubled the cost of the job) or leaving you with days of backbreaking labor after you've paid someone to move your stuff. Totally unethical! I will never use Simply Moving again, obviously. Be very careful proceeding with these guys or any service that starts with an estimation where a "mistake" by the people providing the estimate will greatly reward the people proving the service.