I was left holding the bag on a massively underpriced job Simply Moving massively underestimated the cost of my move, to win the business over a fixed-price provider (Fixed Rate Moving, I think). On the day of the move, it was clear that nearly 30 percent of my stuff wasn't going to get packed under our agreement, or even have room in the truck. I now face several days of additional packing and moving on my own after the job was "finished" with these guys. Their model - like a lot of movers - creates a financial incentive for them to "underestimate" the size of the job, leaving you in the position of paying large overage fees on the day (which, in my case, could have doubled the cost of the job) or leaving you with days of backbreaking labor after you've paid someone to move your stuff. Totally unethical! I will never use Simply Moving again, obviously. Be very careful proceeding with these guys or any service that starts with an estimation where a "mistake" by the people providing the estimate will greatly reward the people proving the service.

Completely inefficient The customer service from the office was great, but the actual movers were not. From the minute they arrived at our 2 bed, 2 bath apartment they were annoyed with the amount of things we had. We have a normal amount of furniture for a 2 bedroom NYC apartment, certainly not an 8 bedroom house. Their truck was too small to fit everything because they came with a truck to fit a studio/1 bedroom apartment, resulting in a move that took them from 9am-11pm on move day and then another few hours 3 days later to pick up the remaining items. They worked slowly and inefficiently resulting in my fiancée and I having to help load and unload the truck with them, despite us paying for the move, to expedite it. Not only was the move a disaster, but they broke a lamp and chipped bedside tables and two of our dressers. They were sloppy and careless. This was absolutely the worst move I've ever had. I wouldn't recommend.

Will break your things and refuse to pay damages Hired Simply Moving to pack and move the contents of my apartment on 8/31/2021. Movers "packed" empty boxes (full of only packing paper), plus other large boxes filled with single small items (i.e. a single disposable face mask). Simply Moving refuses to refund us for this or acknowledge their fraudulent actions. Simply Moving damaged several pieces of furniture (including a custom built, solid wood dresser that will cost $1400 to replace; a $600 dining table; a $600 lamp; five one of a kind ceramic pieces of art each costing around $500 to replace; plus several plates and other smaller items). Total damages exceed $5100, plus the ~$1200 moving fees. They packed things so poorly that one box was leaking. When I opened it I found a half full box of toiletries that were just thrown into the box - some of which had opened. At the bottom of the box were 3 pairs of prescription eyeglasses.

Please do not use this company Please do not use this company, they broke my furniture and after a year sending forms and letters and complain to the Better Business Bureau, they refused to send me my money. The better business bureau cannot help you they will do nothing for you. The company will not respond to e-mails phone calls or nothing. Be very careful with the contract, my contract stated amount was $1,973.55. and the same day of the moving they told me I need to pay another $2,000.00 more They do that because at the day of the moving the customer does not have time to change to another company. They still the money of the Senior citizens. This company is not good it is garbage. Please go to another moving company. They just want your money they destroyed my furniture. They refused to pay..

Move is fine. Referral program is fake Initially had a good move with simply moving. Decides to refer my friends through the referral program where they say they give you a percentage of each referrals move. 2 of my friends moved w the company and I heard nothing from them. I called, sent emails, and no emails back. Its not right to have a dishonest referral program advertised if you don't have a system to follow up with it.