Mayra Filion
GBPlease do not use this company Please do not use this company, they broke my furniture and after a year sending forms and letters and complain to the Better Business Bureau, they refused to send me my money. The better business bureau cannot help you they will do nothing for you. The company will not respond to e-mails phone calls or nothing. Be very careful with the contract, my contract stated amount was $1,973.55. and the same day of the moving they told me I need to pay another $2,000.00 more They do that because at the day of the moving the customer does not have time to change to another company. They still the money of the Senior citizens. This company is not good it is garbage. Please go to another moving company. They just want your money they destroyed my furniture. They refused to pay..
CustomerScott
GBSadly, my move did not live up to the hype on YELP I read the Simply Moving reviews on YELP and they were great. So with no other way to know which company to use for a move, I secured this company. The cost was reasonable. The movers packed with no rhyme or reason to what they threw into each box. They were sloppy and got a lot of grease on my bed sheets (necessitating the purchase of a new set), and they damaged the bed frame and severely scratched another household item.
Lauren
GBNice service with a few hiccups Both movers were nice and extremely hard working, but a few errors were made. Movers arrived 45 mins after scheduled arrival window and left a large box and the first address. It was clearly indicated that the new address only permits residents to move in between the hours of 10am-4:30pm and the movers did not arrive at the second location until 4:15.
David
GBI was left holding the bag on a massively underpriced job Simply Moving massively underestimated the cost of my move, to win the business over a fixed-price provider (Fixed Rate Moving, I think). On the day of the move, it was clear that nearly 30 percent of my stuff wasn't going to get packed under our agreement, or even have room in the truck. I now face several days of additional packing and moving on my own after the job was "finished" with these guys. Their model - like a lot of movers - creates a financial incentive for them to "underestimate" the size of the job, leaving you in the position of paying large overage fees on the day (which, in my case, could have doubled the cost of the job) or leaving you with days of backbreaking labor after you've paid someone to move your stuff. Totally unethical! I will never use Simply Moving again, obviously. Be very careful proceeding with these guys or any service that starts with an estimation where a "mistake" by the people providing the estimate will greatly reward the people proving the service.
Adiss
GBdishonest and non-professional at all dishonest and non-professional at all. Disrespectful crew. They broke many of the items. My mahogany top dinner table- damaged- cracked for their negligence. The chairs were dragged all over until they broke, love- seat and sofa- fabric satined, torn and damaged. When I complained, they simply said "file a claim".