Lauren
GBNice service with a few hiccups Both movers were nice and extremely hard working, but a few errors were made. Movers arrived 45 mins after scheduled arrival window and left a large box and the first address. It was clearly indicated that the new address only permits residents to move in between the hours of 10am-4:30pm and the movers did not arrive at the second location until 4:15.
Adiss
GBdishonest and non-professional at all dishonest and non-professional at all. Disrespectful crew. They broke many of the items. My mahogany top dinner table- damaged- cracked for their negligence. The chairs were dragged all over until they broke, love- seat and sofa- fabric satined, torn and damaged. When I complained, they simply said "file a claim".
Mary
GBGreat move! The movers showed up on time and were really efficient. They took care with all my furniture and were really nice as well. Coordinating the move in advance was also really easy--the administrative team got all the insurance paperwork filed with our building without any issues. I've moved a few times in NYC and would definitely recommend this company.
Sharon
GBCompletely inefficient The customer service from the office was great, but the actual movers were not. From the minute they arrived at our 2 bed, 2 bath apartment they were annoyed with the amount of things we had. We have a normal amount of furniture for a 2 bedroom NYC apartment, certainly not an 8 bedroom house. Their truck was too small to fit everything because they came with a truck to fit a studio/1 bedroom apartment, resulting in a move that took them from 9am-11pm on move day and then another few hours 3 days later to pick up the remaining items. They worked slowly and inefficiently resulting in my fiancée and I having to help load and unload the truck with them, despite us paying for the move, to expedite it. Not only was the move a disaster, but they broke a lamp and chipped bedside tables and two of our dressers. They were sloppy and careless. This was absolutely the worst move I've ever had. I wouldn't recommend.
Michele
GBGreat Company We utilized this moving company when moving my son in New York City. The representative I dealt with was Mike. Mike was wonderful in making this difficult and complicated move easy. This move consisted of moving my son out of his apartment into storage for several weeks and then moving him into another apartment. We were very pleased with this service. Thank you Mike for making this move go so smoothly. Sincerely, Michele