We used a U-Pack trailer to move from California to Missouri We used a U-Pack trailer. The drop offs and pick ups were on time, the equipment was clean, everyone was courteous and professional, and there was no upsale for insurance (we did verify coverage through our insurer). We used the entire trailer, and the cost they quoted was on the penny and $1200 less than a six foot smaller truck from a well known moving company -- plus no charges for fuel and hotels and no wear and tear on us. We would absolutely use them again!

Couldn't Have Been Better. This is the second time we used U-Pack. The entire staff, from customer service to drivers, is professional & polite. We took a bit longer to load due to illness & weather. No extra fees were charged. We also received a small senior or veteran's discount. Nice to be treated like a human rather than an account number.

Everything destroyed. All of my appliances were broken and every single piece of furniture was smashed. I would have been better off giving my appliances away and buying new ones instead of letting upack destroy mine. Don’t waste your time and money getting ripped off by upack.

I have a moving recently from Hamilton… I have a moving recently from Hamilton ON to Kentucky. They were on time, super responsible, and whenever I called them, I talked to an agent with zero waiting time. Plus, the price was super reasonable. Please manage your furniture inside the trailer. If you hire an expert to put the blanket between your furniture and put them in propane way, nothing happens for your furniture. We did not have any problems with moving with this great company.

Product received is different from… Product received is different from image shown on website. I have ordered Strapping Tool Kit, image shown on website looks premium quality product with good finishing and received product is totally different and of low quality. Even after taking one month followup with customer care they said that product is as per order. Lost trust in this company.