We had a good experience at the Hessmer… We had a good experience at the Hessmer Ave., Metairie location. The facility is clean, safe and in a good location and well accommodates loading and unloading. Best of all, the front office people, Shannon and Xavier were very helpful and professional. We will use this facility again if we have storage needs.

GREAT CUSTOMER SERVICE A young lady by the name, Saundrina Jordan, assist me, she was very nice and polite, she made me smile, plus she help my day to go very well! Very good customer service!

Disappointed Theft...put items in storage while renovating my house...only need like 2 months to complete the task...in less than 2 months my storage was broken into. Security is deplorable and then it was hassle to get the little insurance check...terrible establishment avoid this company like the plague.

10111 Gandy Blvd N 10111 Gandy Blvd N, St. Petersburg, FL 33702 Update on review! I originally gave 5 stars for Kerri. I rented a 5 × 10 storage for 111.00 dollars and removed my items in less than two weeks. The storage facility was very hot with mosquitoes and gnats. I was told by Kerri that I would likely be able to receive some of my money back. Moving out of storage she was not friendly, short, agitated and fake. She handed me back a lock that I can't use again. Stating that it's yours, you bought it! No mention of receiving monet back!

Facility is overrun with rodents Facility is overrun with rodents. There is NO FOOD of any sort in my unit. The FIRST night rodents ate the covers off several photograph storage boxes. I found droppings on virtually every surface, and inside any box not tightly sealed. Management says it is the fault of tenants storing food, while only one trap is installed for 30+ roll up doors in my location. Must move ASAP.