The Extra Space Storage on Park Row Rd… The Extra Space Storage on Park Row Rd is the best. The staff is very nice and professional. They keep it very clean, it's quiet and safe and there are always charts available. I highly recommend this location, prices are good.

Bait & Switch Like many others, just 4 months after moving into a unit they raised the monthly rental fees almost 50%. Nowhere does it state the price you agreed upon is temporary or limited time however it does not state your pricing is guaranteed for any certain term but raising almost 50% (in my case, $240 up to $340) per month is entrapment. The time, effort and resources needed to relocate would make most people accept it...basically extortion.

Rodent infestation. Rodent infestation. We hired a company to move all my new and well-sealed boxes. One day I went to do an inventory to get rid of the things we had there and to our surprise our furniture was filled with rodent poop or something rolling. Rusty boxes by rodents. A complete disaster and total contamination of our things. The site manager was indifferent to our complaint. Because we had a month to month contract. The customer service of this location is hostile and have poor respect for clients and client belongings.

Disappointed Theft...put items in storage while renovating my house...only need like 2 months to complete the task...in less than 2 months my storage was broken into. Security is deplorable and then it was hassle to get the little insurance check...terrible establishment avoid this company like the plague.

Facility is overrun with rodents Facility is overrun with rodents. There is NO FOOD of any sort in my unit. The FIRST night rodents ate the covers off several photograph storage boxes. I found droppings on virtually every surface, and inside any box not tightly sealed. Management says it is the fault of tenants storing food, while only one trap is installed for 30+ roll up doors in my location. Must move ASAP.