We had a good experience at the Hessmer… We had a good experience at the Hessmer Ave., Metairie location. The facility is clean, safe and in a good location and well accommodates loading and unloading. Best of all, the front office people, Shannon and Xavier were very helpful and professional. We will use this facility again if we have storage needs.

My unit was burglarized by employees My unit was burglarized by employees. A power drill not a cordless was required to do what they did. Keys were required to get into a closet where power was available … They offered no compensation. Today I found a tiny little card in the mail telling me my rate went up $80 a month. I get emails and text weekly from these people and yet the rate increase notice comes as a discreet little card in the mail. Extra space storage is owned and operated by cowards and thieves period!

Rodent infestation. Rodent infestation. We hired a company to move all my new and well-sealed boxes. One day I went to do an inventory to get rid of the things we had there and to our surprise our furniture was filled with rodent poop or something rolling. Rusty boxes by rodents. A complete disaster and total contamination of our things. The site manager was indifferent to our complaint. Because we had a month to month contract. The customer service of this location is hostile and have poor respect for clients and client belongings.

Liberty Irby at the S Anthony location… Liberty Irby at the S Anthony location was fantastic! Very professional and engaging! Explained everything very thoroughly and walked me around the facility step by step! Thank you!

Katie at ExtraSpace in Stuart Florida… Katie at ExtraSpace in Stuart Florida on Kanner Hgwy. Has been Amazing from the beginning years ago. Extremely kind and personable, and very knowledgeable in her position. She is a Blessing in humanity and a Blessing as part of your corporation. I give her the highest Acclaim in all areas of review!!!