Top Notch Service and great driver!! Just got my Home Depot vanity delivered this morning. Ryan Stapleton called in to dispatch to communicate a minor detail to the driver. Richard showed up with a smile and stellar attitude. He was very personable, likable and I enjoyed our short conversation getting to know each other. It's important to note that the last thing a customer sees is the driver. They represent their company and if they're in a bad mood or their attitude sucks...it's a reflection of the entire company. This is true for all companies with hard working delivery drivers. In a day and age where it's hard to find good help, ABF should be proud to have Richard as an employee. His attitude made me want to write this review! Thanks Ryan and Richard!

Driver who was sent and made the load… Driver who was sent and made the load on time was suspended from duties because he did not answer the phone because he was driving a truck at that moment In this situation, the whole company was punished, so it was deprived of access to bid board In my opinion, people who work for Arcbest have a serious problem with people who speak in other languages In this situation, if you have such a problem, do not hesitate to report these complaints to EEOC .gov

NEGATIVE 5 STAR REVIEW NEGATIVE 5 STAR REVIEW: I would give a negative review if I could. I have been attempting resolve arcbest losing one of our shipments for over 2 months now. I have spoken with Monica multiple times who assured me the package would arrive. LIES. it never arrived, they tried to place blame on us and told us to file a claim. We filed a claim and it was denied. I replied and still received no response from them. We used their business over the course of 3 years and we will NEVER use them again. An absolute disgrace of a company that refuses to accept blame or accountability. I would not recommend them AT ALL.

Stay away from this scambags If I can I would give 0 or even -20 to this BS company, they hire me to drive their load and then after I drove 70 miles I have been told that the load is canceled , they paid 150 dollars TRUCK ORDER NOT USED , I completely lost that day and spend 50 dollars for fuel to get to the pick up location. For a company like ARC best this is embarrassing. I would never work with this broker again . Popušite mi kurčinu svi koliko vas ima ,smrdljivci smrdljivi

Cannot Keep Appointment This company is constantly late for pickups. They never schedule with a time so they are not held liable if late, or in most cases, don't show up for a day. They cannot keep a schedule EVER. Even when asked to provide a pickup time they try to talk their way out of providing one. They never contact you when a driver is going to be late, or not show up. The only thing this company knows how to do is reschedule and they can't even do that most of the time. They have rescheduled for the same pickup everyday for four days straight. I would never recommend this company to anyone. DO NOT USE!!