Williams
CAStay Away Used them multiple times. They are never on time (delayed 2 weeks!!!) and randomly hold your load hostage asking for upfront payment. They also tend to invoice your customer directly and incorrectly without you knowing. Expect to run damage control frequently with them. One pallet was off by 800lbs, extra charge was over $500 USD (once they picked it up and they refused to deliver until that was paid). You will always talk to a different person there and they will never help you.
Joey
GBCompletely Incompetent Company We ship a lot of loads. Desperately trying to find a good company. Used this company twice and still not sure who to call to book a load. We've gotten a new person every time and they're surprised we're even calling them. They act like they don't want the business. We have full truckloads we need to ship ASAP and they tell us they'll call us back in 10 minutes to book and won't even return our calls. We've had to leave them messages to pay for previous shipments and they won't call us back. Completely incompetent in the shipping industry. Only wish I read their reviews before trying to work with them. Good luck with this company. Never again. Unbelievable!
Andy
CANightmare experience Nightmare experience! They completely don't take any responsibility for what they promised. Their customer service center cannot be trusted. They don't even dare to pull out the voice transcript. Worst Company Ever!
Man
GBNOT RELIABLE AND AWFUL CUSTOMER SERVICE We booked a shipment with ABF for 2 days transit and it is now 10 days later and the freight hasn't moved from the original processing center it was taken to after p/u. When we called to get an answer from them about what was going on, they were extremely rude and just said they don't have any answers for us and it will get there when it gets there. NEVER USE THESE PEOPLE IF YOU ACTUALLY NEED YOUR FRIEGHT DELIVERED IN A REASONABLE AMOUNT OF TIME or IF YOU WANT ANY KIND OF GOOD CUSTOMER SERVICE. TERRIBLE COMPANY IN MY EXPERIENCE!
Jess G
GBExcellent experience Delivery came quickly and in great condition. The customer service team was even able to change the delivery vehicle, so my order could be delivered to my home.