Excellent experience Delivery came quickly and in great condition. The customer service team was even able to change the delivery vehicle, so my order could be delivered to my home.

I read some of these reviews and I need… I read some of these reviews and I need to say I just had two very fragile and valuable pieces delivered by arcb and I could not be happier. The driver Jorge was so nice and accommodating. I have never had an easier time having something shipped to me then my experience here. You can trust them. There seems to be unhappy customers but they do a lot of volume and most people don't post if everything went well so I need to post how happy I am with them. It is the least I can do.

Nightmare experience Nightmare experience! They completely don't take any responsibility for what they promised. Their customer service center cannot be trusted. They don't even dare to pull out the voice transcript. Worst Company Ever!

Worst transportation company in USA… Worst transportation company in USA ArcBest robbing costumers and carriers they refuse to pay our hard earned money we delivered 3 different loads in 2021 and we have been scammed and not paid even after we took them to court and court found them guilty and they are in default! Still didn't get paid! Also ArcBest accused us of double brokerage after this crazy accusation we took ArcBest back in court for deformation! We will clean up our name that we built with our hard work!!!!!!

Stay Away Used them multiple times. They are never on time (delayed 2 weeks!!!) and randomly hold your load hostage asking for upfront payment. They also tend to invoice your customer directly and incorrectly without you knowing. Expect to run damage control frequently with them. One pallet was off by 800lbs, extra charge was over $500 USD (once they picked it up and they refused to deliver until that was paid). You will always talk to a different person there and they will never help you.