Mobility impaired and this service is a… Mobility impaired and this service is a life saver. I’ve never had an issue in NY and all of my orders have arrived on time generally within 20 minutes most of the time. GoPuff is also much more affordable for my every day essentials so I am very grateful for that. The fact I just did my usual household run for the month on Gopuff which is usually $100+ (Target/ etc) for less than $30 is FANTASTIC!!!

awfull I made an order today of 10 items and only 3 were delivered. I can't contact them, their missing items form online keeps crashing so I decided to email them only to find out their emails aren't monitored. I then decided to contact them on webchat and I've been waiting for over an hour to get through to anyone. I find it funny that they put a 24 hours refund policy and you can't get through to anyone.

Absolutely disgusting behaviour from… Absolutely disgusting behaviour from the customer service team they literally gave me raw chicken which was expired and smelt like rotten eggs!!!! Later on I spoke to them for them to say they’re unable to refund me because they assume it doesn’t look expired?? Can someone file a health inspection on them because it’s starting to become a joke! They indirectly called me a liar and robbed me off because of that my family had to miss out on dinner because of their stupidity. GUYS DO NOT AND I REPEAT DO NOT ORDER FROM THEM BECAUSE THEY WILL ROB YOU OFF AND WILL NOT COMPENSATE YOU FOR ANYTHING! (The ratings give a clear accurate answer of what they are)

I have won of the bingo and they are… I have won of the bingo and they are saying one of my codes is not listed How can it not be listed - you sent it to me in my delivery Customer service email and chat are being useless and the keep repeating them selve - it’s not on the list What then are you sending codes that aren’t in the list They are a joke and the customer service is beyond inept O wonder they don’t have a phone line

All-around nightmare experience. All-around nightmare experience: - very late delivery, despite trying the "priority" option which is like that Simpsons episode where Duff, Duff, Light, and Duff Dry all come from the same still - driver couldn't find things, GPS exists, but no insult to them. Gopuff should just compensate on Gopuff's dime, not mine or the driver - damaged goods. cheap bag (probably designed by Fanatics) broke, causing a glass-related health situation - the late delivery had perishable goods. get your logistics together, Gopuffstains - last, and certainly least: holy moly their customer service. Gopuff couldn't satisfy your mom if they had a Gene Simmons mouth snake. you get put on an intercontinental runaround from a VC-funded startup focusing on cost-cutting so they can get acquired by, i don't know, Woolworth