Gopuff

537 N. 3rd St., 19123, Philadelphia, United States
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1.50
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

10.00%

1

80.00%
About Gopuff

Gopuff delivers everyday essentials from cleaning supplies, home needs and over-the-counter medications to food and drinks in just minutes. Gopuff operates 24/7 in most major markets, making sure its customers have what they need when they need it: from quick meals, electronics & office supplies to baby and pet essentials, and in some markets, beer, wine and spirits. Gopuff's alcohol delivery is only available to individuals aged 21+. Gopuff allows users the joy of browsing the shelves without the hassle of going to the store. It takes seconds to order and minutes for Gopuff's driver-partners to deliver your essentials and last-minute needs. Gopuff's centrally located facilities cut out the middleman allowing for fast and affordable delivery. Visit goPuff.com to get some snacks or to learn about the perks of our Fam membership. If you need help with your order, tweet our Support Team at @goPuff_support.

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INTEGRITY NOW
GB

If there was -10 If there was -10, I would post it. I did not need to use their BevMo.com service at all so I have been trying, TRYING to CANCEL my account. Three times!!!!! It has been a MISERABLE process. Their website CANNOT process my account, even though I gave them THREE different numbers that may be associated with the account. How ridiculous!!!!!!!!!!!!! I think they don't want to cancel the account because they WANT to KEEP THE DATA for other purposes. ANY TIME A COMPANY WILL NOT DELETE DATA IS HOPING TO SELL THAT DATA FOR PETTY PURPOSES AND MINISCULE PROFITS FOR A WEAK AND UNPROFITABLE BUSINESS MODEL. Let that be the lesson of poor management and 'SAD' leadership. PERIOD.

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V p
GB

They send you out of date items aswell… They send you out of date items aswell as damaged items. When contacted they asked me about the products then ignored my response. One of the customer service rep girls has a seriously bad attitude. i use to spend a lot of money with gopuff every 2 or so days, but their lack of respect has made me leave this review, and I will not be using them again. Well done gopuff

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Jerry Baciu
GB

If there was a -1000 stars option... "We're sorry! An error occurred. Please try again later." I'm at work and i wasted my lunch break trying to order some stuff from this useless website. 3 different cards declined because some kind of 3D security check that never happens. Absolutely useless. NEVER AGAIN!

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Christian Hoeffel
GB

Customer Service is Non Existent I ordered with FAM20 which should have gotten my order in about 20 minutes. It took about an hour instead. Most company would have some way of fixing this, not GoPuff! I did eventually get a refund for the extra fee for the fee, but their customer service is worse than if AI controlled it. They have agents who just copy and paste and don't attempt to help. Do not order from this company.

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dorothy brown
GB

Raw chicken ordered only 24 hours in… Raw chicken ordered only 24 hours in date, offered a refund but I can't use the it without spending more money on delivery, so I didn't accept it. Won't be using the service again. The food could have gone to someone who could have eaten it quickly, but instead the food was wasted. Tip for the future, check the date of raw chicken before delivering or if you offer a refund don't leave the customer to pay for the delivery twice. Call me old fashion but thats minimal effort guys.

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