INTEGRITY NOW
GBIf there was -10 If there was -10, I would post it. I did not need to use their BevMo.com service at all so I have been trying, TRYING to CANCEL my account. Three times!!!!! It has been a MISERABLE process. Their website CANNOT process my account, even though I gave them THREE different numbers that may be associated with the account. How ridiculous!!!!!!!!!!!!! I think they don't want to cancel the account because they WANT to KEEP THE DATA for other purposes. ANY TIME A COMPANY WILL NOT DELETE DATA IS HOPING TO SELL THAT DATA FOR PETTY PURPOSES AND MINISCULE PROFITS FOR A WEAK AND UNPROFITABLE BUSINESS MODEL. Let that be the lesson of poor management and 'SAD' leadership. PERIOD.
V p
GBThey send you out of date items aswell… They send you out of date items aswell as damaged items. When contacted they asked me about the products then ignored my response. One of the customer service rep girls has a seriously bad attitude. i use to spend a lot of money with gopuff every 2 or so days, but their lack of respect has made me leave this review, and I will not be using them again. Well done gopuff
Jerry Baciu
GBIf there was a -1000 stars option... "We're sorry! An error occurred. Please try again later." I'm at work and i wasted my lunch break trying to order some stuff from this useless website. 3 different cards declined because some kind of 3D security check that never happens. Absolutely useless. NEVER AGAIN!
Christian Hoeffel
GBCustomer Service is Non Existent I ordered with FAM20 which should have gotten my order in about 20 minutes. It took about an hour instead. Most company would have some way of fixing this, not GoPuff! I did eventually get a refund for the extra fee for the fee, but their customer service is worse than if AI controlled it. They have agents who just copy and paste and don't attempt to help. Do not order from this company.
dorothy brown
GBRaw chicken ordered only 24 hours in… Raw chicken ordered only 24 hours in date, offered a refund but I can't use the it without spending more money on delivery, so I didn't accept it. Won't be using the service again. The food could have gone to someone who could have eaten it quickly, but instead the food was wasted. Tip for the future, check the date of raw chicken before delivering or if you offer a refund don't leave the customer to pay for the delivery twice. Call me old fashion but thats minimal effort guys.