They are thieves On 19th April, one of their driver came to our building to deliver my neighbour's shopping and on his back way, he stole my parcel from the corridor. Don't trust them, they are thieves.

Placed my first order today and never again Placed my first order today and driver couldn't find my location. Kept getting frustrated with me telling me that I had entered my address wrong - I hadn't!!! Wouldn't help and then he cancelled the order saying he couldn't get hold of me. This was a lie as he called me

Three issues non of them positive Three issues 1 - delivered items on more than one occasions that were mouldy. The process to get a refund for said items is long and arduous and requires proof and even then it's an account credit. 2 - wrong order delivered and no response, a £20 order of things I needed asap and I was delivered a frozen pizza and a cake! Gopuff costumer service gave a standard response then haven't bothered to respond. 3 - we won a competition, gopuff refused to pay out, struck off our valid winning ticket after 11 days and decided that they did not have to abide my law

Boycott gopuff Sent this message to their entire executive team... let's see if I actually hear back from anyone... "I want to let you know that ur service is broken. I have tried to order 2 days in a row, waited 3 hrs yesterday, u cancelled my order on me. Now, I've been waiting since 6:30 EDT, and it is a time sensitive order. I have been in Sales and CS for 25 years and have never been this disappointed. Help?" Update For those of you who really know me, I never do this. I am so disappointed with this service that I have to ask for your support. I *tried* to order from Gopuff this weekend. Sat. my order was in by 7P. I got a notification at 12:17A that it was cancelled. Sunday I ordered at 6:30P and received notification that it was cancelled at 1:07A! I chatted with 8 CSR's who all paid lip service but couldn't get anything done. The reason they cited was they didn't have enough drivers. Shockingly, they just had a major layoff, including drivers. Please, please, please boycott this site (I should have known, they only have a 1.7 rating). What do I have to do to have someone take my money? Even if you don't boycott, please think 20x before ordering from Gopuff. Yours truly, L

Over priced and tired of it Nothing has gone wrong but the overprice you guys literally do a 3m75 fee before 11 and drop a 5.95 fee after 11 most people that order yall foolishness is late after 11 I've never decided to come all the way to a site on go puff just to let yall kno I deleted that overpriced foolishness that should tell you alot you guys are doing to much with no proper explanation plus there no proper explanation to overcharging America in the middle of sending money every else where bit home...so just came by to say see ya I would do this app another day on my life