Raw chicken ordered only 24 hours in… Raw chicken ordered only 24 hours in date, offered a refund but I can't use the it without spending more money on delivery, so I didn't accept it. Won't be using the service again. The food could have gone to someone who could have eaten it quickly, but instead the food was wasted. Tip for the future, check the date of raw chicken before delivering or if you offer a refund don't leave the customer to pay for the delivery twice. Call me old fashion but thats minimal effort guys.

If there was a -1000 stars option... "We're sorry! An error occurred. Please try again later." I'm at work and i wasted my lunch break trying to order some stuff from this useless website. 3 different cards declined because some kind of 3D security check that never happens. Absolutely useless. NEVER AGAIN!

Absolutely disgusting behaviour from… Absolutely disgusting behaviour from the customer service team they literally gave me raw chicken which was expired and smelt like rotten eggs!!!! Later on I spoke to them for them to say they’re unable to refund me because they assume it doesn’t look expired?? Can someone file a health inspection on them because it’s starting to become a joke! They indirectly called me a liar and robbed me off because of that my family had to miss out on dinner because of their stupidity. GUYS DO NOT AND I REPEAT DO NOT ORDER FROM THEM BECAUSE THEY WILL ROB YOU OFF AND WILL NOT COMPENSATE YOU FOR ANYTHING! (The ratings give a clear accurate answer of what they are)

Customer Service is Non Existent I ordered with FAM20 which should have gotten my order in about 20 minutes. It took about an hour instead. Most company would have some way of fixing this, not GoPuff! I did eventually get a refund for the extra fee for the fee, but their customer service is worse than if AI controlled it. They have agents who just copy and paste and don't attempt to help. Do not order from this company.

Over priced and tired of it Nothing has gone wrong but the overprice you guys literally do a 3m75 fee before 11 and drop a 5.95 fee after 11 most people that order yall foolishness is late after 11 I've never decided to come all the way to a site on go puff just to let yall kno I deleted that overpriced foolishness that should tell you alot you guys are doing to much with no proper explanation plus there no proper explanation to overcharging America in the middle of sending money every else where bit home...so just came by to say see ya I would do this app another day on my life