All-around nightmare experience. All-around nightmare experience: - very late delivery, despite trying the "priority" option which is like that Simpsons episode where Duff, Duff, Light, and Duff Dry all come from the same still - driver couldn't find things, GPS exists, but no insult to them. Gopuff should just compensate on Gopuff's dime, not mine or the driver - damaged goods. cheap bag (probably designed by Fanatics) broke, causing a glass-related health situation - the late delivery had perishable goods. get your logistics together, Gopuffstains - last, and certainly least: holy moly their customer service. Gopuff couldn't satisfy your mom if they had a Gene Simmons mouth snake. you get put on an intercontinental runaround from a VC-funded startup focusing on cost-cutting so they can get acquired by, i don't know, Woolworth

If there was a -1000 stars option... "We're sorry! An error occurred. Please try again later." I'm at work and i wasted my lunch break trying to order some stuff from this useless website. 3 different cards declined because some kind of 3D security check that never happens. Absolutely useless. NEVER AGAIN!

Have updated a prior review due to the… Have updated a prior review due to the reason being that these companies this one in particular is an absolute godsend to myself & son as I’m unwell so cannot always get out for necessities. Have used gopuff from the time they started I did stop for a while due to a few order issues but mistakes do happen & were all human. Gopuff is a huge help when unable to get out & I just want to say I’m super grateful for your service. Just placed an order which all arrived on time the expiry dates are fantastic & was kept informed about the delivery from start to finish. The driver was very kind & professional who brought the order safely to the front door of my apartment. One suggestion is maybe lower the fam membership as it were at the start if so I’d definitely re join & order a lot more on a regular as I do get my big grocery shop delivered but for the necessities like milk, bread etc when ran out Gopuff would be used far more as the initial membership was around £3 whereas now it’s almost double that. Saying that I don’t mind really paying the £2.99 delivery fee especially when the orders are great. Ps I have had issues in past yet it’s no biggie & people have to remember no one’s perfect & mistakes do & can happen. Thanks GOPUFF for making our lives easier ! 5🌟’s all day long - please keep up the great work & service 🙏🏼

They are thieves On 19th April, one of their driver came to our building to deliver my neighbour's shopping and on his back way, he stole my parcel from the corridor. Don't trust them, they are thieves.

Just used GoPuff for the first time Not… Just used GoPuff for the first time Not extremely happy as I couldn’t get a first time discount and annoyingly my 2 for a discounted price was charged at 2 times the original price! Not impressed!