Poor service Emails get ignored or take an age to reply, collection dates missed. They do not work well with the Universities. In the end it seems I paid for 3 boxes (only 2 were packed!), that were retained in the college halls throughout and then we had to collect ourselves.

Never ever again Was trouble from start to finish. It started on the day they were supposed to collect my boxes to which they gave me no specific time but rather be ready at 9am. So I sat there with an empty room on the floor the whole day until 5pm to which I call to which I was told they had gone to the incorrect address and had not gone to my actual address! So I then had to travel 2 hours home only to come back again next week for another pickup. To where again, I waited all day as no specific time was given. And then when I received my boxes again, well I say boxes as they were definitely not a box anymore as it looked as if they had been ran over repeatedly by lorries and dropped from space, I counted that I was missing a box. When I received my final box (which was also mushed) the next day after calling , my monitor, which was wrapped in bubble wrap, a thick duvet and clothes, was heavily damaged on one corner and no longer functioning (BROKEN).

Terrible experience never again. Terrible experience never again. They did not contact me and take it as my blame when they came to the wrong place, at the same time no prove of them being around the accommodation to collect my boxes. Then they request me to put those boxes into a collection for them to pick them up- Did not happen as well. Then they start to blame me for the wrong address when I emailed them the right one. Late reply and terrible communication.

Exterminate your storage space/building While the help of having someone pack the container is nice, I wish I would have done it myself due to the broken items I retrieved while unpacking. Even when I suggested somethings I was ignored, I realized this after receiving my items and noticing where things were placed. The facility should also be sprayed with insect spray, I had so many roaches in my house after the delivery of my items.... GROSS!

Disappointed It has taken me this long to review due to the extreme amount of damage done to my belongings in storage making angry when writing reviews. I retrieved my belongings on 6/24/16. First there was some sort of rodent that got into my box that left droppings everywhere and chewed and destroyed many of my things. It was given access to many of my storage containers due to the damage done to them in storage described below. The plastic storage boxes inside and some of the loose objects were also heavily damaged, it appeared from being moved/up and down frequently over the course of a year, although I guess its possible all the physical damage was done during the transportation. These same boxes showed no sign of wear in the year of storage before being given to Door to Door. The box got from point A to point B, but I would not recommend Door to Door to anyone.