The container is too small and not safe The container is too small that required me to rent 3 instead of one medium size from other vendor(s). Too small means the hard boarded surrounding doesn't allow to pack multiple items stacked, ended up using 3, not filled. Also, my items inside are broken in pieces.... Never again from this vendor. Also, they charge you for rescheduling fees where they don't give enough time in the first place. They don't bother not keeping their pick-up schedule. No a fair deal. Their refund processing is too slow... Too many problems with Door-to-Door!

Terrible experience never again. Terrible experience never again. They did not contact me and take it as my blame when they came to the wrong place, at the same time no prove of them being around the accommodation to collect my boxes. Then they request me to put those boxes into a collection for them to pick them up- Did not happen as well. Then they start to blame me for the wrong address when I emailed them the right one. Late reply and terrible communication.

First time user - they were OK This was the first time using Door-to-Door. It got set up OK but the representative who assisted me didn't seem very confident in the information (pricing) she was providing. I paid extra for expedited delivery and was supposed to get a follow-up confirmation but that never happened. On the front end, the actual drop off and pick-up was super easy and the delivery person was great. On the other end however, there was some hassle in getting it delivered when we wanted it (had to place a few calls.) It all ended OK and our possessions arrived in good shape but communication could have been better.

Exterminate your storage space/building While the help of having someone pack the container is nice, I wish I would have done it myself due to the broken items I retrieved while unpacking. Even when I suggested somethings I was ignored, I realized this after receiving my items and noticing where things were placed. The facility should also be sprayed with insect spray, I had so many roaches in my house after the delivery of my items.... GROSS!

Disappointed It has taken me this long to review due to the extreme amount of damage done to my belongings in storage making angry when writing reviews. I retrieved my belongings on 6/24/16. First there was some sort of rodent that got into my box that left droppings everywhere and chewed and destroyed many of my things. It was given access to many of my storage containers due to the damage done to them in storage described below. The plastic storage boxes inside and some of the loose objects were also heavily damaged, it appeared from being moved/up and down frequently over the course of a year, although I guess its possible all the physical damage was done during the transportation. These same boxes showed no sign of wear in the year of storage before being given to Door to Door. The box got from point A to point B, but I would not recommend Door to Door to anyone.