Enid Melendez
GBBAD- poor service in full areas I will never use your company. more than 5 thousand dollars and the worst service. They are extortionate in price and service. and to top it does not have people who speak fluent Spanish explain everything well. I do not recommend this company. Use small companies are best in services and prices.
Ashley
GBHorrible company try elsewhere Nightmare experience. Moving is stressful enough this company made it worse. Never delivered our pods had to hire movers to take to their facility. STAY AWAY!
kenneth li
GBTerrible experience never again. Terrible experience never again. They did not contact me and take it as my blame when they came to the wrong place, at the same time no prove of them being around the accommodation to collect my boxes. Then they request me to put those boxes into a collection for them to pick them up- Did not happen as well. Then they start to blame me for the wrong address when I emailed them the right one. Late reply and terrible communication.
floridian
GBSarena needs additional customer service training 2nd time using Door to Door. Great experience all the way around until you speak to Sarena in customer service. She has a harsh tone and very matter of fact. I had an issue with something I was told by my local office and Sarena seemed to know that I was never told that. She wouldn't let me speak to a supervisor either. I finally gave up. She clearly was up for an argument. I was never able to get the issue resolved.
Eric
GBThe worst moving experience I have ever had! They messed up on both pick up and drop off. I had to do everything myself because their sales and customer service people are incapable. Their sales people promise you service that doesn't really exist! Later when you wait for the service and it never shows you have to start solving problems for the company. Put simply: take your business elsewhere, anywhere really just not door to door.