No support I have called several times to have someone acknowledge the holes that were in the side of the box that were left open where screws once were. During the rainy weather I had to buy bolts and nuts from a hardware store to plug the holes to keep my belongings from getting wet. I still haven't heard back from Smart box and the box was dropped of at the end of last month.

Never showed up!!! Horrible service! Never showed up. Never called. Phone number has technical difficulties so we can’t contact. Local number no one answers. You leave a message for a return call and no one ever called. Box was supposed to be delivered Friday morning. Never showed up. Took us til Saturday to get ahold of someone. Told us they now can’t have a box to us till Monday. Family was supposed to move out of the house by Saturday. Wrecked the whole move. Don’t use this company!

Great for Storage, but not for quality Overall I was somewhat satisfied. I did not enjoy paying for an entire month when the box was dropped off two days into the new term. I also thought the boxed were not well built and barely closed correctly. I would also recommend wearing gloves, because you will get splinters opening and closing the doors, they are just not built well.

Smart box lost my pods!!!! Well smart box has lost all my pods and don't seem to care I start working next week, or that I haven't slept in a bed for a month! they don't know where my stuff is? Horrible customer service always saying they will email someone about your problems!!! I'm unhappy and if they don't find my stuff ASAP there will be hell to pay!

Horrible support and scheduling In late January, I contacted SmartBox to have my empty box picked up. The earliest date they could arrange pick up was January 30th. It is now February 11th, I have attempted on multiple occasions to reschedule and on multiple occasions to find out why the delay. They have never given me a phone call or an answer. It has now been almost 2 weeks since the first scheduled pick up and the box is still here -- and still no plan on how to remove it.