Awfullll Continually have missing packages. The WORST shipping company!!! I don't know why companies use them.... they are losing so much money by refunding their customers.

Shein order. They don't know how to deliver things Ordered something from Shein, they shipped the package using this LSO company. They misdelivered my package and when I contacted them they basically did nothing. The driver delivered the package to a maintenance room in the apartment complex instead of delivering to my apartment. Some of you may think, maybe I didn't specify the apartment number, but I did! If you can't find the right apartment, drop it off to the front office, but not to a maintenance door. They didn't apologize or offer any solution. All they did after I told them about the missing package was wishing me a good day and advising to contact the seller. The worst people ever.

Trash shipping service Trash shipping service, the tracking states they were “unable to locate” due to a “bad address” which is bs, there was nothing wrong about my address the driver/delivery person was either too lazy or too incompetent to deliver the package. I Sent multiple messages via the LSO website and I keep getting generic message stating they are working “diligently” to resolve my issue yet I have been emailing them for over a week and no issue has been resolved not to mention the damn customer service number they have on their website doesn’t even work! They are beyond garbage and I don’t know why they even exist I’m not even going to be ordering from the company anymore as long as they use this shipper.

This shipping company should not be in… This shipping company should not be in business. They are incompetent and unreliable with what they are open to do which is deliver packages. I have had them unfortunately as my carrier 5 times and 3 of those times I didn’t receive my package. They fraudulently sign your package and mark it delivered. It’s so shameful that companies are still using LSO. You would think that the seller would be losing out on money for having to refund customers and losing the product. I’m wondering does the seller file insurance claims on lost goods and get a nice lump sum from it? It has to be something in it for them to use a company that is clearly fraudulent. It’s no secret and its not hard to find reviews on how sh@@ty this company is. I have completely stopped ordering from places when I find out LSO is being used and before I order from new places I will email or call customer service before I spend money with them. I hate LSO with a passion.

These guys suck on every level from the CEO on down. These guys are a totally mismanaged and pitiful organization from the CEO on down. If they were a publicly traded company they would have been run out of business a long time ago. Apparently, and what their other reviews would indicate, a good number of LSO's employees are professional criminals, and thieves. I ordered an expensive bottle of perfume from ULTA for my 16 yr old daughter for Christmas when the package finally arrived on the the day after Christmas I immediately realised it had been opened and retaped with clear tape. sure enough her $180.00 bottle of perfume had been replaced with a pack of men's depends PEE PEE underwear. What a bunch of sick MF er's By the way the package was ordered on December 17th. The tracking information said the package was out for delivery on the 20th in Kansas City (in the metro where I am staying) but was never delivered until the 26th of December. These guys totally suck on every level!! Never use them EVER!!