Stacy Kincy
GBTerrible shipping service Terrible shipping service. Instead of making an attempt to find the address they just put “unable to locate” also there is no way to get a hold of customer service except for a email message. I’m not sure why merchants use this company. They deserve zero stars.
Katherine
GBIf my order says LSO is the shipper I… If my order says LSO is the shipper I will cancel it. These people delivered my package to the wrong apartment then stole it! They didn’t know the neighbors across the hall had a camera in the window and caught everything. LSO count your days. Your competitors are running circles around y’all. Pathetic. And your customer support alone should be a red flag to all companies looking to use yall.
Lauren Kinslow
GBUSELESS company, lazy "service" Like everyone else here, LSO sucked for me. My package was marked as "unable to access" (I live in a normal house, not a gated community) and I cannot get in contact with anyone from the company. Now my $200 package is lost in the ether because their driver was too lazy to drop my stuff off.
brandi G
GBThis shipping company should not be in… This shipping company should not be in business. They are incompetent and unreliable with what they are open to do which is deliver packages. I have had them unfortunately as my carrier 5 times and 3 of those times I didn’t receive my package. They fraudulently sign your package and mark it delivered. It’s so shameful that companies are still using LSO. You would think that the seller would be losing out on money for having to refund customers and losing the product. I’m wondering does the seller file insurance claims on lost goods and get a nice lump sum from it? It has to be something in it for them to use a company that is clearly fraudulent. It’s no secret and its not hard to find reviews on how sh@@ty this company is. I have completely stopped ordering from places when I find out LSO is being used and before I order from new places I will email or call customer service before I spend money with them. I hate LSO with a passion.
Jaylee Brown
GBThis company is beyond trash This company is beyond trash, they told me they were unable to deliver my package due to “unable to access” after I gave very very specific instruction's. Mind you they split my package into 3 separate ones and fedex and USPS has no trouble finding it. They have unclear communication, I was told it would try to he redelivered today and was lied to, no one came or tried to redeliver, overall this company is trash and I don’t know how they are even legal or in buisness.