ZERO STARS!!! ZERO STARS!!! This company is full of it, they left my package OUTSIDE UNSECURED at the mailstation in my apartment complex, not inside the mailbox literally OUTSIDE sitting on the ground and it was stolen and then they had the audacity to say it was delivered to the correct address to the mailroom. I want to show the picture of exactly what they sent me as proof but I don’t see a section on here to add picture.

Awfullll Continually have missing packages. The WORST shipping company!!! I don't know why companies use them.... they are losing so much money by refunding their customers.

Other than taking longer than expected… Other than taking longer than expected to be delivered, my package which included 6, 750ml glass bottles, marked FRAGILE arrived intact. Even without any dents in the box. I had read all the negative reviews and was worried since my package had not gotten to me yet. But, all was good. Just wanted to leave a positive review amongst all the negative ones. I'm glad I did not have a similar experience!

This shipping company should not be in… This shipping company should not be in business. They are incompetent and unreliable with what they are open to do which is deliver packages. I have had them unfortunately as my carrier 5 times and 3 of those times I didn’t receive my package. They fraudulently sign your package and mark it delivered. It’s so shameful that companies are still using LSO. You would think that the seller would be losing out on money for having to refund customers and losing the product. I’m wondering does the seller file insurance claims on lost goods and get a nice lump sum from it? It has to be something in it for them to use a company that is clearly fraudulent. It’s no secret and its not hard to find reviews on how sh@@ty this company is. I have completely stopped ordering from places when I find out LSO is being used and before I order from new places I will email or call customer service before I spend money with them. I hate LSO with a passion.

Ugh! Ugh! Watching the tracking on my package reminds me of playing pinball, but a lot less fun. It’s “out for delivery”, but then no, it moves farther away. Then, instead of going to the residential address, it seems to have gone to some business that was “closed”, and had “no access”. I alerted them to the error and resent them the address (even though the address they already had was correct). I even sent them a photo of the house. I’ve also sent them a Google Maps link to the exact location. Several days later, still nothing. The company’s email responses are formulaic assurances that my inquiry is “under research” and will receive the “highest priority”. Very clearly, the customer service rep has a readily available collection of stock replies tailored to increasingly irate inquiries. But, equally clearly, no action is ever actually taken. So yeah, I’ve pretty much given up hope that the package will arrive in my lifetime. Deliveries really don’t get much simpler than this one, folks, and they still can’t manage it.