LSO is useless LSO is useless. They never even attempted delivery and claimed its a "bad address". As you can see this is a common theme for them from the other reviews. I have never had this issue with other delivery services and trying to get assistance from them is like pulling teeth. They don't have a working phone number and frankly don't want to help you. We will cancel any future orders that uses LSO and will be letting our friends and family know about this scam of a company.

Absurd This is a flawed company. The only thing worse than their customer service is the actual service they're supposed to provide. Upon tracking my package I discovered I was a closed business with no access. I am a residence with wide open access. It took 4 days of constant emails for them to update tracking to out for delivery. They failed to show once again. I offered many times to pick up package if they would give me a location to do so. No response to this no response to where package was no response to my concerns. How this company stays in business with such practices is beyond my comprehension. I rate them a one only because it's the lowest available review they are not worth one star. If this review seems only somewhat negative then I have failed on relaying my level of frustration with them

Why would the driver deliver the… Why would the driver deliver the package to the front of the leasing office. They were too lazy to deliver the package to my door. The leasing office was open and they still delivered the packages to the front of the door. I had to contact customer service to get the picture.

This shipping company should not be in… This shipping company should not be in business. They are incompetent and unreliable with what they are open to do which is deliver packages. I have had them unfortunately as my carrier 5 times and 3 of those times I didn’t receive my package. They fraudulently sign your package and mark it delivered. It’s so shameful that companies are still using LSO. You would think that the seller would be losing out on money for having to refund customers and losing the product. I’m wondering does the seller file insurance claims on lost goods and get a nice lump sum from it? It has to be something in it for them to use a company that is clearly fraudulent. It’s no secret and its not hard to find reviews on how sh@@ty this company is. I have completely stopped ordering from places when I find out LSO is being used and before I order from new places I will email or call customer service before I spend money with them. I hate LSO with a passion.

Ugh! Ugh! Watching the tracking on my package reminds me of playing pinball, but a lot less fun. It’s “out for delivery”, but then no, it moves farther away. Then, instead of going to the residential address, it seems to have gone to some business that was “closed”, and had “no access”. I alerted them to the error and resent them the address (even though the address they already had was correct). I even sent them a photo of the house. I’ve also sent them a Google Maps link to the exact location. Several days later, still nothing. The company’s email responses are formulaic assurances that my inquiry is “under research” and will receive the “highest priority”. Very clearly, the customer service rep has a readily available collection of stock replies tailored to increasingly irate inquiries. But, equally clearly, no action is ever actually taken. So yeah, I’ve pretty much given up hope that the package will arrive in my lifetime. Deliveries really don’t get much simpler than this one, folks, and they still can’t manage it.