No response on lost shipment This carrier is losing shipments and responding to emails through their portal. You cannot speak with a person, all you get is an automated recording. My shipment has been unable to access and still hasn't changed and there has been no response. I also left a 1-star review for Fashion Nova for using them.

Never again!!!! Never again!!!! Never again!!!!! I need a list of companies that ships through LSO cause I will avoid them! I order from Nordstrom January 7th package wasn’t picked up from Nordstrom until January 11th it’s now January 19th and still haven’t received my package the dumb ass website on one day indicates “out for delivery” then the very next day “ inbound scan” like WHAT it just said it was “out for delivery “ I really wish Nordstrom would change their delivery service. It doesn’t make sense that a store like Nordstrom‘s is using a company like this to deliver their packages. Do they not see this happening? Are they not paying attention? Please don’t use this company!

Terrible shipping service Terrible shipping service. Instead of making an attempt to find the address they just put “unable to locate” also there is no way to get a hold of customer service except for a email message. I’m not sure why merchants use this company. They deserve zero stars.

USELESS company, lazy "service" Like everyone else here, LSO sucked for me. My package was marked as "unable to access" (I live in a normal house, not a gated community) and I cannot get in contact with anyone from the company. Now my $200 package is lost in the ether because their driver was too lazy to drop my stuff off.

Shein order. They don't know how to deliver things Ordered something from Shein, they shipped the package using this LSO company. They misdelivered my package and when I contacted them they basically did nothing. The driver delivered the package to a maintenance room in the apartment complex instead of delivering to my apartment. Some of you may think, maybe I didn't specify the apartment number, but I did! If you can't find the right apartment, drop it off to the front office, but not to a maintenance door. They didn't apologize or offer any solution. All they did after I told them about the missing package was wishing me a good day and advising to contact the seller. The worst people ever.