Awesome selection of tile, shipping was tricky Awesome selection of tile, easy to navigate and order on website. Tracking shipping was challenging. At one point my tile looked like it was in Oklahoma (I'm in California) and then an hour later it was delivered. Would be great to have more accurate shipping times and dates since it's palettes of tile being delivered.

My 1st Review ever written - That's how bad!!! I never write reviews...just saying because I have no choice but to protect others from the nightmare it has been working with them. Customer service atrocious. Returned tile after not even taking receipt of it, asked for my money back, and offered me a percentage...what? BTW - still no resolve 4 months later.... Stay away AVOID!

I asked for multiple samples I asked for multiple samples, because the making the decision was difficult. :) My rep never questioned and always sent me what I needed.

My experience from beginning to end was a good one! I was very pleased with the selection of materials available at Stone Tile Depot and the customer service was outstanding. My emails were answered promptly, and they followed up with me to make sure I received information and samples as needed. Materials were shipped to me in a reasonable timeframe. And their pricing far exceeded anything I found in my areas stores. Thanks, Stone Tile Depot!

Experience with Emma I have had a couple of telephone conversations with your sales rep Emma. I found her to be very knowledgeable and helpful in educating me about your marble tile products. As a result of her professionalism and the reasonable price for the product - we have ordered a sample and look forward to purchasing several square feet for our new home.