Jimmy Allen
GBExperience with Emma I have had a couple of telephone conversations with your sales rep Emma. I found her to be very knowledgeable and helpful in educating me about your marble tile products. As a result of her professionalism and the reasonable price for the product - we have ordered a sample and look forward to purchasing several square feet for our new home.
Anne Kowallis
GBGreat product/Horrible Delivery service 🚚 The customer service at Stone Tile Depot was ok. However the shipping company used by Stone Tile Depot was terrible! The worst delivery service I have ever experienced. T-Force Delivery missed each delivery appointment for 5 days without a call or email to resolve or reschedule. They finally delivered a week after they first received my shipment in their warehouse, 5 days after the first scheduled appointment. Ridiculous customer service. Rude and unprofessional.
Chuck Hires
GBQuality product and excellent service I purchased a honed marble herringbone tile for the kitchen backsplash. First, I was able to buy a full-size 12"x12" sheet sample which makes it easy to see what you're getting, as opposed to a 2" piece most companies offer. I was immediately able to make a decision, then purchased 37 sq ft of tile at a great price. The $99 flat shipping rate is a plus. I received the tile within a week. The delivery company contacted me quickly and they were super efficient. They unloaded it with a pallet jack and placed the pallent in my garage. The tile was well packed, I received 7 boxes with NO broken pieces. It has since been installed by my tile guy and it looks beaufitul, exactly as I envisioned. He said he thought it was quality tile. This purchase from Stone Tile Depot was a great experience from beginning to end. I would not hesitate to buy from them!
Steve W.
GBI asked for multiple samples I asked for multiple samples, because the making the decision was difficult. :) My rep never questioned and always sent me what I needed.
Al Sperry
GBThe granite was cracked when it arrived… The granite was cracked when it arrived and they will not send another one.