Stone Tile Depot was very quickly…made to be a favorite site for me in the future! Stone Tile Depot was very quickly responsive to me as well as very courteous and helpful. They made me feel like I was a very important customer and that they appreciated my business. The sample I ordered was received promptly in a very secure means and was just exactly like the product picture on the website. They welcomed my business & offered to help in any other projects I may have in the future!

Experience with Emma I have had a couple of telephone conversations with your sales rep Emma. I found her to be very knowledgeable and helpful in educating me about your marble tile products. As a result of her professionalism and the reasonable price for the product - we have ordered a sample and look forward to purchasing several square feet for our new home.

I received a bunch of tile from them… I received a bunch of tile from them that was all scratched so they offered to give me a refund. Normally I’d give five stars for that but I had to contact them about 5 times over a 3 week period to finally get the refund processed. I honestly thought it was a scam at first. But they finally did it and they did respond each time i contacted them. It just took a long time to get it done.

Awesome selection of tile, shipping was tricky Awesome selection of tile, easy to navigate and order on website. Tracking shipping was challenging. At one point my tile looked like it was in Oklahoma (I'm in California) and then an hour later it was delivered. Would be great to have more accurate shipping times and dates since it's palettes of tile being delivered.

The granite was cracked when it arrived… The granite was cracked when it arrived and they will not send another one.