Great service from Amy I needed to order an additional box of tile to ensure my project was going to be completed - original order close, but lots of cuts in herringbone pattern & i didn’t want to delay the project if I waited until the end to see if we would make it! The tile was in stock & delivered within a week which was amazing! Shipping fee was an issue but received great service from Amy who kept me in the loop & was able to resolve. Would highly recommend!

I received a bunch of tile from them… I received a bunch of tile from them that was all scratched so they offered to give me a refund. Normally I’d give five stars for that but I had to contact them about 5 times over a 3 week period to finally get the refund processed. I honestly thought it was a scam at first. But they finally did it and they did respond each time i contacted them. It just took a long time to get it done.

Awesome selection of tile, shipping was tricky Awesome selection of tile, easy to navigate and order on website. Tracking shipping was challenging. At one point my tile looked like it was in Oklahoma (I'm in California) and then an hour later it was delivered. Would be great to have more accurate shipping times and dates since it's palettes of tile being delivered.

My experience from beginning to end was a good one! I was very pleased with the selection of materials available at Stone Tile Depot and the customer service was outstanding. My emails were answered promptly, and they followed up with me to make sure I received information and samples as needed. Materials were shipped to me in a reasonable timeframe. And their pricing far exceeded anything I found in my areas stores. Thanks, Stone Tile Depot!

I was delivered the wrong items I was delivered the wrong items, some items never arrived. And my messages were never returned to fix the order. I would give negative points if I could.