Initially I ordered the incorrect hinge… Initially I ordered the incorrect hinge but I have been working with William J., one of your sales associates, to find the product that I need. He has been very patient and extremely helpful. I will certainly recommend Automatic Door and Hardware to others.

Hmmm Wasn't able to find the items I was looking for and didn't receive much help through my email. In this day and age of Amazon you'd think websites, product catalogs, and customer service would rank a little higher in everyone's business. I did make a purchase and feel like I'm settling for an item that I desperately need and hope will work. Fingers crossed!

I wish all stores were like Automatic Door and Hardware UPS lost my package. I called Automatic Door and Hardware and they sent me a replacement no questions asked.

The sale and services Department are very helpful after purchased the falcon 8231 pull arm swing package, confuse with the diagram manual took pictures of the unit email to William from sale department and he responded right away, he guide me through wires connections with city codes, would do business again in the future. Thank you. Steven.

Derek has been on of the best person to… Derek has been on of the best person to work with and very knowledgeable in his field not only did help me get the right part I need but help me trouble shoot some other issue I was having on my door which I have hired professional door company to come look at it and they were not able to fix the problem . Derek walked me though the whole process of trouble shoot and fixing the problem. I will definitely recommend this company to others and will not look anywhere else because of Derek .