These folks are the best These folks are the best! I needed a small part to repair a drawer pull. They not only had a number of such parts (virtually unheard of in this world of planned obsolescence) but also recommended the one they thought right for my project. After tortuous travel from Cromwell, CT to Greenwich, CT via Springfield, MA, Queens, NY and White Plains, NY, the part arrived and fit perfectly. The small triumphs are sometimes the most important!!

excellent experience I called the office to place an order at 4:58pm. They took my order very quickly. When I emailed later that night to inquire about expedited shipping I received an immediate response and follow up in the morning as promised. They expedited my shipping so I would have the hardware to meet my contractor's schedule. The pulls themselves are just beautiful.

The order for 6 ring pulls was divided … The order for 6 ring pulls was divided in two shipments weeks apart. When the second shipment arrived it contained the wrong items in the wrong finish. These are now holding up a very stressful kitchen project. You need to work on your supply chain!

Antique table repair Nearly perfect replacement for antique drop leaf table steel hinge. One of four hinges had been replaced with a smaller hinge. While shorter table side of hinge matched screw hole pattern of original, leaf side did not. Wonder if Horton Brasses has considered offering a blank hinge so purists can drill holes to match preexisting screw holes?

Great experience and great company!! I love working with Horton Brasses! The lead times are always quick and we recently purchased a huge quantity of knobs for a commercial job and they all came quickly and packaged extremely well. The few that we had problems with they replaced no problem. Will definitely continue using them as much as possible.