excellent experience I called the office to place an order at 4:58pm. They took my order very quickly. When I emailed later that night to inquire about expedited shipping I received an immediate response and follow up in the morning as promised. They expedited my shipping so I would have the hardware to meet my contractor's schedule. The pulls themselves are just beautiful.

Wrong finish on recent order I recently purchased two H-557 small chest handles. I ordered semi-bright brass. The handles arrived in antique brass, dark finish. Okay, no big deal. I have a polishing head and I brought the handles up to semi-bright, although it's tedious work with pieces as small as the rosettes. I wanted to get on with the project and so didn't go through the process of returning the handles for an exchange. I double-checked the order, and for all that appears, semi-bright was specified. Yes. Mistakes happen. Horton is a good company. An unfortunate oversight in this instance.

I was blown away at how good my experience was. I was in need of sample non mortising hinges for a meeting I had in the near future and was having trouble finding good hinges I could get quickly. My father recommended Horton Brasses after having very bad luck with Colonial Brass. Horton Brasses immediately answered their phone, knew exactly what I was looking for, got me great sample pricing, and I had them in my hand the next day... amazing. And the web site has excellent images of their products which make it easy to pick and choose the finishes.

Excellent Product The product is very well made and as expected. I would like to have a few more installation suggestions included to attach the pull ordered to an existing backplate. I am happy with the great quality of the product.

I like their product; their web site needs improvement. good product that you pay for, but high quality and period correct. wish the web site gave more info on size and dimensions - makes it easier to choose the lock or hinge for my build.