Received my merchandise on a timely… Received my merchandise on a timely basis, however when I emailed them with questions prior to ordering I got absolutely no response. Still haven't rec'd a response! I went ahead and took a chance and ordered anyway and merchandise worked.

Product Flawed The garage door weather seal set I bought for the one-car garage was 1/2 inch wider than the set I got for the 2-car garage. The narrower side strips did not fold outward enough for the door to come down behind them. The seal ended up on the inside of the door, totally useless. My installers spent several additional hours creating a backing strip to fasten behind the seal strips to force them outward. Consequently, I incurred additional installation costs. The company has a quality control issue with this product.

magnets are very weak for neodymium magnets are very weak for neodymium. Almost daily I have to readjust my magnetic garage door handles. there is absolutely no effort, either, to remove them. very disappointed. They will be coming down. 4

Shady Slow Shipper Purchased a remote from this company via Amazon. They said it was shipped on 3/31/21. The tracking number showed it was accepted on 3/31 in Round Lake, IL. After that, no movement for over two weeks. Finally on the 17th, I contacted Moving Up to see if I could cancel the order. Lo and behold, the package miraculously arrived at Elk Grove Village, IL on Sunday, 3/18 and is scheduled to arrive on the 4/23. Shady, shady company. Purchase from somewhere else. They won't ship until you request a refund. Apparently this is standard practice for them. They have reviews with the same complaints with the BBB and Facebook

I sent pictures for my garage door… I sent pictures for my garage door grills. They sent the wrong ones. They sent replacements, 4 were correct 2 were not. Now they won’t return my emails or send the correct parts. Irritating