Bryan
GBI sent pictures for my garage door… I sent pictures for my garage door grills. They sent the wrong ones. They sent replacements, 4 were correct 2 were not. Now they won’t return my emails or send the correct parts. Irritating
Kristina
GBExcellent service and product Excellent service and product! Shipping was lightning fast and the online transaction was smooth. Springs were new just as stated and were easy to install. Worked perfectly. I highly recommend this company!
Margo Gurule
GBI purchased the incorrect remote gate… I purchased the incorrect remote gate opener online. I called Moving Up and they quickly assisted me in getting the proper opener and refunded my money on my original purpose. But the best part of the exchange was the friendly voice I heard on the line who recollected his history in my home state and shared his fond memory with me.
C. R. Swint
GBAug 04 AVOID THIS COMPANY Aug 04, 2020 AVOID THIS COMPANY: Placed an online order on JuLy 23rd (Sunday) at 10:55A CDT. At 1:07p received email “Your Order has been Shipped” with USPS First Class mail “on 7/24/202” with tracking number. On Aug 4th product not received. Called Moving Up GDC at 877.379.4947 to check order. Male voice informed me they are waiting for manufacturer to apparently backfill the product! Upon which I say, but wait, you sent me email confirmation that order shipped on July 24th. What’s wrong with this picture? Apparently not a thing as his reply was it’s the software ...”that’s just the way it is”. This comment was made in all sincerity as he repeated back to me when I expressed indignation. Unbelievable! How do they stay in business with such incompetence. Order cancelled.
Disappointed
GBmagnets are very weak for neodymium magnets are very weak for neodymium. Almost daily I have to readjust my magnetic garage door handles. there is absolutely no effort, either, to remove them. very disappointed. They will be coming down. 4