Ordered 3 Genie Opener extensions Ordered 3 Genie Opener extensions, Paid for 3 and received only 1. UPS delivered package marked 1 of 1. Current I called Moving up 3 times, talked to no one, left message and no reply. I have also sent 3 emails, the only reply I get is this automatic Survey. Mistakes happen, I would not use them because there is "No Reply At All".

Excellent customer service Excellent customer service! Very helpful and happy to help find what you need at a great price. Fast shipping and delivery. All around great job! Would recommend this company to anyone needing parts for their garage doors.

This company provides the affordable… This company provides the affordable facility for its customer. The personnel engaged in this company are very friendly and perform their task so calmly that the customer thought that they were their family member.Their supplied goods are also well known for their best quality. So I recommended others to visit it and have their warm welcome.

BEWARE.. BEWARE... I'm not sure if this company just has bad organization or if they are crooks.... I ordered garage springs from them and received an email saying that my order had been shipped. I few days later I discovered a voice message saying they did not have spring size that I ordered and they would not be shipping until I contacted them. At this point, I was annoyed because the email lead me to believe that my order should have arrived, so I called to cancel the order since it hadn't been shipped yet. The guy on the phone confirmed the cancellation and said I would receive a refund. After multiple emails, I am having to escalate the process through paypal. Hopefully they can help me get my money back.

Product Flawed The garage door weather seal set I bought for the one-car garage was 1/2 inch wider than the set I got for the 2-car garage. The narrower side strips did not fold outward enough for the door to come down behind them. The seal ended up on the inside of the door, totally useless. My installers spent several additional hours creating a backing strip to fasten behind the seal strips to force them outward. Consequently, I incurred additional installation costs. The company has a quality control issue with this product.