COVID test great service… I had a COVID test kit that had part of the test missing. I expected to have to use a list of options on line which probably wouldn't have had the answer. Contacted the centre by email and almost immediately Sam Hodge came back with the solution. Really great service

waste of time and money Chronomics have made this process rather too awkward and in the end, we booked two on-site tests at the airport. Actually, the test procedure isn't definitive since it isn't actually witnessed. Anybody could use the kit and send it back in your name. All a bit of a waste of time and money really.

I was in a right panic worrying Id paid… I was in a right panic worrying Id paid for the wrong test after contacting staff online they confirmed I was go to good with the test id ordered This put my mind at rest as there is so much to sort when going on a holiday, one less thing to think about!

Fauty nozzles Test tube nozzles on two of our kits appeared to have no hole, with the result that squeezing the tube trying to produce droplets caused the caps to explode off, spattering the fluid far and wide. Within hours of our flight we had two ruined test kits!

Fit to fly tests I bought some tests for a cruise on the 4th. October TUI have decided I don’t need them for travel the month of October from PALMA .I asked CHRONOMICS for a refund as the tests were unopened and I received a reply minutes later say they would look into my request 2 days later I received a refund so WELL DONE for great service very happy customer