Awesome Mango Power Technical Support The support team and especially Vevina and David are professional, respectful and stay with you till the problem is solved. Both David and Vevina followed up on all their commitments and made sure that the customer was comfortable with the outcome. I could not ask for anything more.

good serice He was patient with me, staying on with me while I tried different things, after he suggested things. I was glad it was a real person & not AI. There was follow up today after our chat last night.

I called Mango customer support first. I called Mango customer support first. They took my order number, email address, and phone number - and said they would verify my purchase and get back with me via email. My units had come without the power cords to plug into the wall outlet - to charge as needed. Customer service came through. They got the cords to me. I’m very happy about that. They were also good at communicating via email.

choosing between Union and E units at… choosing between Union and E units at the very start of the company start up was clumsy at best since the pros and cons of each were vague. Since it has now cleared up with precise descriptions the choice could have been wiser. The one possible strong point for Union is its ability to be wired into the home for total house backup, at some expense. By contrast E offers that too and with some more advantages.

Very difficult to set up a purchase… Very difficult to set up a purchase with payment options. Seems like the company would be able to take time like Veterinary clinics do with Care Credit to help the customer purchase the product without a run around. The CSR was pleasant but had no option for helping me. Still want to purchase the product.