Christine Baker
GBAbsolutely beautiful product! Absolutely beautiful product. We are slowly renovating our small 1930s cottage and we needed ONE STEP to match our hardwood floor. We selected a landing step that is rounded on both ends and it is exactly what we were hoping for. It's gorgeous.
Sam
GBGreat customer service! I worked with Mark for weeks on putting together what was best for my project and he was always responsive, willing to change parts and pieces, budget friendly and never pushy. I had to end up going with someone local but I would have been very happy to work with Mark and this company. He was never rude or impatient even when I had to explore closer options. Great customer service!!
Brent LaFond
GBEverett WA 130 lineal feet with 2 stair runs The design and ordering process was smooth, all questions were answered in a timely fashion. Everything worked out with design and materials, with the exception of 1 post that was a 3rd right hand instead of my 2nd left hand on one of the stair runs. This was replaced along with a couple of handfuls of crimp fittings, sleeve caps and other misc at no cost. Those materials arrived within 7 days.
Brent Ormes
GBAlthough there were mistakes in my… Although there were mistakes in my order the customer service team worked hard to get the items to me overnighted and make it right.
Jarad
GBThey were easy to work with and the… They were easy to work with and the quality of my stair railing is excellent