I needed about 8 pieces of lumber to … I needed about 8 pieces of lumber to complete some window sills and trim. The pieces need to be shipped LTL as they exceeded length and weight maximums for the parcel carriers. My schedule had me going in and out of town so delivery scheduling was critical so that I could accept the LTL shipments. Although we had to turn the shipment around once and try again, things worked out great. The multiple peices were well packed in two units and were not damaged in shipment. I can complete my project. Thank you Asia, the rest of Advantage Lumber team, ABF Motor Freight, and Basse Truck Lines out of San Antonio.

I bought a $20k IPE wood package from… NO WARRANTY. I bought a $20k IPE wood package from Advantage Lumber for all of 17x80 deck. It has been on for three years and treated with their expensive IPE oil every year. The deck started cracking all over with small splitting cracks. I spoke with advantage lumber today and was told their is no warranty on the wood. I had a wood professional look at the deck and he told me the wood was never dried properly. Now I have a $40k deck that looks like crap and no warranty from Advange. Would I buy something more from them again? You figure that one out. Very very disappointed. Too costly to replace again.

People make the difference People make the difference, the gal in the office and the gentleman in the warehouse couldn't have been more helpful or accommodating and friendly. Will be back first certain. Received the free t-shirt, thank you.

Poor communication, damaged shipment, wrong shipment.....and no refunds Our order was damaged when we received it. We managed to work with what we had but nothing was refunded or replaced..not even an offer to. We then ordered specific pieces which took weeks to get and held up construction, only to find out that they sent the wrong ones, then they lost pieces...it was a total debacle. This went on for months until we finally gave up and decided to figure it out ourselves. Nothing again was refunded or even offered. Although I thought we spent a lot, I guess unless you are a commercial business with huge orders, you do not matter to them and I would look elsewhere.

I thought this was going to be a good…but it. Was the worst!!! I thought this was going to be a good experience. They shipped my order too early, and then had it sit in a warehouse in Jacksonville for over 6 weeks. When they finally shipped it to my house, my installer said it was dry, warped, discolored, and in such bad shape he would not accept the delivery. It was sent back to Advantage and they charged me 7000 dollars for shipping and restocking. I am disputing this amount with my credit card company, American Express. I would not use them and if you want to call me I will share my experience with you. 305-803-7528.