Susan Von Cannon
GBWe visited the mill for a tour of the… We visited the mill for a tour of the plant and to look at the different materials for a design project we are working on. We had made an appointment in advance with Bill. He could not have been more congenial or helpful. He was so knowledgeable of the products and helpful with installation ideas. Followed up with us the next day with a quote and additional ideas and support. Great experience. We have our project of "go" thanks for all his advisement.
Douglass
GBI thought this was going to be a good…but it. Was the worst!!! I thought this was going to be a good experience. They shipped my order too early, and then had it sit in a warehouse in Jacksonville for over 6 weeks. When they finally shipped it to my house, my installer said it was dry, warped, discolored, and in such bad shape he would not accept the delivery. It was sent back to Advantage and they charged me 7000 dollars for shipping and restocking. I am disputing this amount with my credit card company, American Express. I would not use them and if you want to call me I will share my experience with you. 305-803-7528.
Ron Whitney
GBPeople make the difference People make the difference, the gal in the office and the gentleman in the warehouse couldn't have been more helpful or accommodating and friendly. Will be back first certain. Received the free t-shirt, thank you.
Anne and John Nesgaard
GBHats off, Attaboy, Cheers Bill Cummings at Advantage Lumber worked with me to select an awesome piece of tigerwood for a project for my granddaughter. Bill coordinated with Chico at the Buffalo Mill and hand picked a beautiful select piece of tigerwood for my needs. Bill and Chico even sent a photo of the piece and I can't wait to start working on it. I could not ask for better customer service and communication, not to mention super fast shipping and bulletproof packaging. Thank you and hats off to Bill and Chico Sincerely, John Winchester. Wi
Robert Bird
GBI bought a $20k IPE wood package from… NO WARRANTY. I bought a $20k IPE wood package from Advantage Lumber for all of 17x80 deck. It has been on for three years and treated with their expensive IPE oil every year. The deck started cracking all over with small splitting cracks. I spoke with advantage lumber today and was told their is no warranty on the wood. I had a wood professional look at the deck and he told me the wood was never dried properly. Now I have a $40k deck that looks like crap and no warranty from Advange. Would I buy something more from them again? You figure that one out. Very very disappointed. Too costly to replace again.