Maurizio Tomei
GBA very nice purchasing experience I found an inventory reduction deal listed and called in to see if I could inspect the "B" grade product I was interested in and received a very positive response. The sales rep Bill Cummings was very personable when showed me the material I was interested in. After I made the purchase, Bill discovered a discrepancy with the batch of material, but he quickly recovered with the help of his Team. Overall, Bill made the purchase experience very pleasant. At pickup time, the personnel that helped me load and secure the material on my trailer were very knowledgeable and helpful. From the reception to the material loading, overall this was a very pleasant experience. Thank you, to Team Advantage Lumber in Grover, NC
Susan Von Cannon
GBWe visited the mill for a tour of the… We visited the mill for a tour of the plant and to look at the different materials for a design project we are working on. We had made an appointment in advance with Bill. He could not have been more congenial or helpful. He was so knowledgeable of the products and helpful with installation ideas. Followed up with us the next day with a quote and additional ideas and support. Great experience. We have our project of "go" thanks for all his advisement.
John M
GBReturned to them to place an order Returned to them to place an order, and as always received great service from Isaias Pagan, that resulted in the delivery of both Tigerwood and Ipe. I had previously ordered a large order of Ipe for my previous home. This is my go-to source for service and quality!
Robert Bird
GBI bought a $20k IPE wood package from… NO WARRANTY. I bought a $20k IPE wood package from Advantage Lumber for all of 17x80 deck. It has been on for three years and treated with their expensive IPE oil every year. The deck started cracking all over with small splitting cracks. I spoke with advantage lumber today and was told their is no warranty on the wood. I had a wood professional look at the deck and he told me the wood was never dried properly. Now I have a $40k deck that looks like crap and no warranty from Advange. Would I buy something more from them again? You figure that one out. Very very disappointed. Too costly to replace again.
Marc Romero
GBModular Ipe Wood Tiles Re; Ipe Wood Tiles 24" and 20" Positive: Great Product and great Staff! Not so Positive: my suggestion is to double check the trimming closeness of the subsurface battens in the ipe tiles so that when assembled the gaps are consistant from tile to tile. Some tile battens were not trimmed flush to the edge of the ipe planks and thus threw-off the alignment (gap) between some of the modules. This is an issue that can be corrected through the quality control/inspection process. Thanks, Marc