Excellent Company Artificial Grassmasters did an excellent job with my back yard. I had heavy grass, a putting green, and decorative rock with curbing installed. It was a large job. While there were some hiccups along the way the company worked diligently to resolve them. They have quality control people who take their jobs very seriously.

Customer service was excellent Customer service was excellent. Polite, on time, cleaned up area. Left installation looking excellent. Salesperson came to check up same day. Only negative was that the seam show with certain lighting. They worked on it a week later and some improvement. A really nice job. just didn't want to see the seam shadow.

This place only cares about money This place only cares about money, not the quality of the service provided. Spent a significant amount on turf for my whole backyard. They brought the product first week of July during the hot Arizona sun with triple digit temperatures. The product sat at my curb with heavy clear plastic bags and other tools rolled into itself for over two weeks. once they installed, I noticed a very large area of uneven turf. I noticed right away there was a large spot of turf that seem to be misshapen and would not stand up like carpet fibers would. The workers explained that after a week they should go away. It didn’t. immediately called. The company came out and took pictures and later on had the audacity to blame it on the fact that I had a window which didn’t even hit that area of the line that was causing this problem. I again very patiently explained that this showed up on the day of install, and could not be because by my window, due to the fact that it not only did NOT hit the spot in question, which was approximately 7 feet long, but also I had pictures to prove that it was THERE on the day of the install that the turf, looked like it was burned. I have written emails and letters with no response, and a year later I am still left with burnt turf because THEY left it out on the street with heavy plastic bags on top of it, which clearly melted the area. The owner and it’s staff does not care. They simply want your money. Stay far away from this company.

Artificial Grass Masters...just the best! Frank and his crew at Artificial Grass Masters just finished installing our new lawn today and they did an excellent job. Their teamwork got it installed in no time at all. The crew was professional, courteous, and efficient and proceeded from step to step with minimal delay. They even moved rock from the backyard to areas of the front yard to fill low and uneven areas which wasn't even part of the original project to help us out. We couldn't be happier with the project outcome and the look of the installed grass. It is so natural and you would think it has been there for years.

No Communication We never got a call back from them. I called asking to follow up on an estimate we’d been given with the intent of scheduling them. The girl took my name, number, and email and I never heard anything after that. We decided to go elsewhere since they did not want our business.