Our 2017 DIY mini split died Our 2017 DIY mini split developed a major refrigerant leak. I calculated the cost for potential repair and refrigerant replacement and it made sense to purchase a new system. Ingrams was very helpful in working with me to get a great price. I was able to get a scratch and dent compressor and new air handler at a discount price. It was shipped and I received and installed within a week. All is warm now.

Friendly Friendly, helpful, honest, on time, reasonable prices - just what your customer's appreciate. Thank you.

Totally satisfied Lindsey provided fantastic customer service. Was looking at buying a unit of lesser quality for over $ 6,000 ended up paying $3,700 Lock stock and barrel even delivered. Everything messed up with my old unit very well.

Recent cold snap Recent cold snap pushed the system to it's limits and demonstrated the need for the heater strip. I ordered it on a Tuesday and it arrived on Friday. It was up and running the same day. Don't try to order online after business hours. Total waste of time. I left a voicemail and did not get a call back. I called the next day and got immediate support. Unit arrived in perfect condition with great instructions. Could not have been easier to install. Thanks to everyone at Ingrams! Buy the heat strip and install it when you buy the main unit (even if you don't think you will need it). Cheap insurance it will minimize the need for additional trips to a cold, cramped attic!

Outstanding Support… Paul was extremely helpful with everything I needed. He was also able to connect me with another individual to assist with connecting the ECOBEE thermostat. I only wish Mr. Cool could provide the same level of excellent support.